Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Cheetham

Walcha

Summary

I am a friendly, easy going person who is quick to learn and I have a strong work ethic who enjoys working with a team or individually.

I believe I would be an ideal candidate for any positions currently available or under consideration's at this time.

I always bring an enthusiastic "can do" attitude to my work.

I am a dedicated individual who is currently seeking employment in the customer service/hospitality industry who will offer me the experience to bring my skills into a new environment.

I look forward to hearing from you and becoming a member of your team.

Overview

38
38
years of professional experience

Work History

Bar Attendant

Walcha Bowling Club
03.2023 - Current
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Acknowledged guests even when busy and anticipated and responded to guest needs.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Checked ID cards and verified bar guests were of legal age.

Care Worker

PAC Riverview
11.2015 - 06.2023
  • Remained alert to problems or health issues of clients and competently responded.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Monitored and assisted residents through individual service plans.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Care Worker

RFBI Hawkins Masonic Village
08.2012 - 08.2015
  • Monitored and assisted residents through individual service plans.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.

Cleaner

Milne Cleaning Co
11.1999 - 09.2002
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Inspected building for potential safety hazards, reporting identified concerns to supervisor.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Shop Assistant

Big W
06.1986 - 04.2002
  • Completed daily tasks accurately and on-time to support shop needs.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Reviewed prices and performed audits to detect and correct price discrepancies.
  • Monitored shop security to identify and report shoplifting activities and increase security measures.
  • Managed efficient cash register operations.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Prioritized helping customers over completing other routine tasks in store.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Monitored customers for signs of security concerns and escalated issues to management.

Cashier

Jewels Supermarket
02.1985 - 06.1987
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Responsible Serving of Alcohol And Gambling - RSA And RSG

EOT
Online
02.2023

Certificate IV - Aged Care

Tafe
Glendale
07.2014

Certificate IV - Aged Care

Tafe
Glendale
11.2013

Skills

  • Serve Customers
  • Professional Relationships
  • Liquor Management
  • Legal Standards
  • Safe Handling Standards
  • Cash Register Operations
  • Payment Processing
  • Critical Thinking
  • Accurate Cash Handling
  • Cleaning and Sanitation
  • Billing and Payment Processing
  • Proper Storage Procedures
  • De-Escalation Techniques
  • Restock Shelves
  • ADLs Assistance
  • Diet and Nutrition
  • Healthcare Education
  • Medication Administration
  • Complex Problem-Solving
  • Developing Community Relationships
  • Dental Care
  • Verbal and Written Communication Skills
  • Time Management
  • Respectful and Compassionate
  • COVID-19 Safety Policies
  • Medical Records Management
  • Mobility Support
  • Active Listening
  • First Aid and Safety
  • Patient Assessments
  • Bedsore Prevention
  • PPE Usage
  • Records Maintenance
  • Supporting Daily Living Needs
  • Activities of Daily Living (ADLs)
  • Strong Ethics
  • Case Report Management
  • Diet Monitoring
  • First Aid Certification

Timeline

Bar Attendant

Walcha Bowling Club
03.2023 - Current

Care Worker

PAC Riverview
11.2015 - 06.2023

Care Worker

RFBI Hawkins Masonic Village
08.2012 - 08.2015

Cleaner

Milne Cleaning Co
11.1999 - 09.2002

Shop Assistant

Big W
06.1986 - 04.2002

Cashier

Jewels Supermarket
02.1985 - 06.1987

Responsible Serving of Alcohol And Gambling - RSA And RSG

EOT

Certificate IV - Aged Care

Tafe

Certificate IV - Aged Care

Tafe

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Amanda Cheetham