Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMANDA DEAN

Encounter Bay,SA

Summary

Experienced plumbing professional with both hands on labour and advisory capacities as a trade counter sales associate. Experience in building and maintaining customer satisfaction through repeat business. Have a strong loyal clientele base due to excellent work ethic ,dependability, honesty and reliability.

Strong community ties with surf life saving as a volunteer, gained bronze medallion and senior first aid, serving on the committee for over 10 years and beach patrols. Engaging in youth programs, gaining RSA, police clearance, WWCC, and volunteering behind our club bar.

Overview

31
31
years of professional experience

Work History

Plumber

Plumb-Her (Self Employed Sole Trader)
03.2018 - Current

General domestic plumbing maintenance. Bathroom and kitchen renovations. Invoicing, bookkeeping.

  • Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
  • Eliminated risks by correctly identifying potential safety hazards.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
  • Complied with state plumbing codes throughout duration of each project.

Aged Care Worker

SA Health Connect
04.2017 - 04.2018
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity.
  • Demonstrated excellent communication skills to interact with clients, their families and other healthcare professionals.

Plumber

Logan Plumbing (Self Employed Partnership)
03.1997 - 02.2017
  • General property maintenance, roof plumbing, renovations.
  • Working independently and as a team
  • Book keeping, invoicing and BAS
  • Offered guidance and training to junior team members.
  • Expanded trade knowledge by networking with colleagues and participating in courses and seminars.
  • Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.

Trade Counter Sales

Swan Plumbing Plus
02.1993 - 08.1994
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Finalized sales by completing payments and required paperwork.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Attend monthly staff meetings to address and rectify any areas of concern

Education

Certificate III - Plumbing & Gasfitting

Frankston Tafe
Frankston, VIC
06.1991

VCE -

Monterey Technical School
Frankston, VIC
12.1987

Skills

  • Cooperative Team Member
  • Continuous Learning Commitment
  • Attention to Detail
  • Problem Solving Prowess
  • Self motivated
  • Friendly & approachable
  • Verbal, written and administrative communication skills
  • Patient, good listener & empathetic
  • Relationship building
  • Understanding customer needs

Timeline

Plumber

Plumb-Her (Self Employed Sole Trader)
03.2018 - Current

Aged Care Worker

SA Health Connect
04.2017 - 04.2018

Plumber

Logan Plumbing (Self Employed Partnership)
03.1997 - 02.2017

Trade Counter Sales

Swan Plumbing Plus
02.1993 - 08.1994

Certificate III - Plumbing & Gasfitting

Frankston Tafe

VCE -

Monterey Technical School
AMANDA DEAN