Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amanda De Paulo

Narrabeen,NSW

Summary

Experienced healthcare professional specializing in disability and aged care support. Proficient in managing intricate patient cases and collaborating with diverse teams to achieve optimal patient outcomes. Demonstrates expertise in patient care, monitoring, maintaining accurate medical records, and excels in communication and problem-solving within fast-paced healthcare settings.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Assistant Nurse

Arcadia Pittwater Private Hospital
08.2022 - Current
  • Responsibilities and job description include;
  • Providing physical care to patients, according to routines, assessed needs and care plans (e.g. toileting, showering, dressing, medical monitoring).
  • Monitoring and recording observations such as, blood pressures, heart rate, oxygen saturation, respiration rate, blood sugar levels and weights.
  • Following hospital routines and required practices at all times.
  • Maintained confidentiality and integrity of patients at all times
  • Monitoring patient physical and mental conditions and reporting uncharacteristic changes or observations to registered nurses or medical officers .
  • Supporting and assisting patients with mobility and transfers with walking aids , wheel chairs, Hoist transfer , slide sheet and pat slides
  • Tasks coordinated and carried out in cooperation with colleagues, communicating necessary information effectively amongst a multidisciplinary team, ensuring needs of others are identified and tasks are carried out adhering to instructions and asking for classification if needed.
  • Completing mandatory education and assessment requirements in accordance with hospital policy
  • Promoting and contributing to a safe, secure environment for staff, clients and visitors by reporting all incidents/accidents in accordance with hospital policy.
  • Mentored new staff, fostering skills development and operational efficiency in patient care tasks.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, correct disposal of sharps, confidential and general waste.
  • Reduced fall incidents by implementing safety measures like bed alarms and intentional rounding.
  • Implemented quality improvement initiatives that enhanced patient safety protocols and care delivery.
  • Remained calm during high-stress, emergency situations, demonstrating sustained focus and strong critical judgment.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Provided emotional support to patients'' family members during critical incidents, strengthening overall trust in the healthcare team.
  • Improved patient comfort by providing compassionate end-of-life care and symptom management.
  • Promoted a peaceful and supportive environment for patients and their families during the end-of-life transition.

Pathology Collector

4cyte Pathology
01.2025 - Current
  • .Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Implemented best practices for specimen collection, adhering to infection control protocols.
  • Assisted in training and onboarding new phlebotomist's..
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including paediatric, geriatric, and challenging cases.
  • Collaborated with MD's , registered nurses and admin staff in various medical centres and aged care facilities
  • Conducted quality assurance checks on collected samples, ensuring compliance with laboratory standards.
  • Maintained a high level of accuracy in labelling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Monitored inventory of supplies, ensuring availability of necessary materials for efficient operation
  • Conducted routine equipment maintenance, troubleshooting issues to ensure optimal performance during procedures.

In-home Carer

Like Family; disability and community support
03.2023 - 12.2024
  • Responsibilities and job description include;
  • - Working with a team of support coordinators, client families, allied health and medial professionals to create and follow care plans to promote a clients physical and emotional health and wellbeing
  • - Accompanying clients to physiotherapy, specialists appointments, and other outpatient medical organisations
  • - Working with clients to organise and coordinate transport options and accessibility fr outings and engagement in the community
  • - Preparation of meals and domestic cleaning / de cluttering and sanitisation.
  • - Assistance with personal care, such as showering, dressing and grooming
  • - Medication prompting and organisation such as ensuring client has access to all medication and if needed Collecting medication from pharmacies.
  • - Proving emotional support to clients through regular conversations regarding stressors and difficulties they may be facing

Support Worker

Afea Care Services
04.2022 - 03.2023
  • Provided in-home care to clients affected by disabilities, impairments and mental illness. Supported clients by; providing personal care, domestic assistance, shopping and meal preparation, mental health support and promoting social and leisurely activities.
  • Provided compassionate support to clients, enhancing their quality of life through tailored care plans.
  • Assisted clients with daily living activities, promoting independence and personal dignity.
  • Monitored client progress, documenting changes and reporting concerns to appropriate team members.
  • Implemented health and safety protocols, ensuring a safe environment for clients and staff.
  • Developed engaging recreational programs to enhance social interaction among clients.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.

Cafe Worker / Barista

Beco cafes, northern beaches
11.2018 - 04.2022
  • Operated various coffee machines and equipment, ensuring high-quality beverage preparation.
  • Assisted in training new staff on café operations and customer interaction protocols.
  • Maintained cleanliness and organization of workstations to comply with health and safety standards.
  • Collaborated with team members to streamline service processes, enhancing overall efficiency.
  • Managed inventory levels, ensuring timely restocking of supplies to meet customer demand.
  • Implemented best practices for food storage and handling, reducing waste and improving compliance.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Displayed calm and friendly demeanour when addressing and resolving customer issues and complaints.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.

Private Nanny

Private Employers
07.2017 - 06.2018
  • -Cared for children from ages 1-8; provided full supervision, feeding and bathing and prompting learning and developmental activities.Self-motivated, with a strong sense of personal responsibility.feeding and bathing and prompting learning and d

Education

Bachelor of Nursing Online / Blended - 2nd Year

Western Sydney University
Parramatta, NSW
06.2025

Biomedical science undergraduate Certificate -

Charles Darwin University
Online
06.2023

Certificate III - health service assistant

Northern Beaches College
Narrabeen, NSW
07.2022

Skills

  • Venipuncture expertise
  • Intellectual and physical disability care
  • Communication across different ethnic background and NES patients
  • Infection prevention safety protocols
  • Health promotion
  • Geriatric care
  • Palliative care
  • Inpatient care
  • Policy and procedure compliance
  • Electronic health records management
  • Webster pack medication administration
  • Vital sign monitoring

Certification

  • NDIS worker certificate February 2022
  • HLTAID011 Provide First Aid - Northern beaches college
  • HLTAID009 Provide cardiopulmonary resuscitation - Northern beaches college
  • Certificate of Achievement - Work Health and Safety and hazardous manual tasks - HETI
  • Certificate of Achievement - Open Disclosure - HETI
  • Certificate of Achievement - Hand hygiene - NHHI
  • Certificate of Completion - Safe medication management - OHS Issue Date: 2022-07-22
  • Certificate of acknowledgement - Covid19 infection control training - aspen medical 2021-07-21
  • Working with children check - Feb 2022
  • National crime cleanearance - Feb 2022

Languages

Spanish
Professional Working
English
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Professional Working

Timeline

Pathology Collector

4cyte Pathology
01.2025 - Current

In-home Carer

Like Family; disability and community support
03.2023 - 12.2024

Assistant Nurse

Arcadia Pittwater Private Hospital
08.2022 - Current

Support Worker

Afea Care Services
04.2022 - 03.2023

Cafe Worker / Barista

Beco cafes, northern beaches
11.2018 - 04.2022

Private Nanny

Private Employers
07.2017 - 06.2018

Bachelor of Nursing Online / Blended - 2nd Year

Western Sydney University

Biomedical science undergraduate Certificate -

Charles Darwin University

Certificate III - health service assistant

Northern Beaches College

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Amanda De Paulo