Amanda Dolan
Bardon,Queensland
Summary
I am dynamic Sales leader with a proven track record in business and client/account management, adept in product development, and executive team leadership. I am highly experienced in negotiating with suppliers and managing diverse sales teams, where by significantly increasing revenue through strategic sales planning. I have demonstrated expertise in financial management and operational analysis, achieving and exceeding revenue targets through not only my own client relationship management but through management of employee training and performance.
Overview
16
16
years of professional experience
Work History
Business Owner
Clé The Label
06.2019 - 01.2022
- Product and Garment manufacturing for ethically manufactured and sustainably made wholesale label (organic cotton basics).
- Working directly with my offshore suppliers to ensure transparency across supply chain.
- Direct management of sales channels: All wholesale agents and distributors across Australia, NZ, Denmark and UK.
- Setting Budgets and sales targets for agents, weekly meetings relating to sales strategy and growth.
- Management of all staff, including training across systems and database.
- Management of external relationships including recourses such as 3PL warehouse, local printing, local manufacturing partners.
- Along with my COO, implementation of inventory management software and invoicing portal, Indigo8 Solutions.
- Management of all financials relating to business, including monthly cash flow forecast, Sales targets and budgets, planning and OTB for purchasing, administration, accounting functions, and payroll.
- Achieved sales goals and increased revenue and profits through productive sales strategies and leadership.
- Oversaw social media and marketing strategy.
- Planning and production of photoshoots, salesman samples, photography and creative direction, models, onsite and off site shoots.
- Sign off of all look books and social campaigns.
General Manager
OCC Apparel
01.2018 - 06.2019
- Management of customer orders placed for local (and offshore) production for an ethical and sustainable 'local manufacturer'.
- Working directly with local and offshore mills in the development of sustainable fabrications for our in house labels (t-shirts and basics) and for private label development.
- Oversee customer orders for screen printing, digital printing, embroidery and label change, this included re-orders and SOH management of AS Colour, Stanley/Stella, Earth positive and Continental.
- In-house label development of our own basics brands.
- Buying of Australian grown cotton, certified organic cotton and other traceable fibres, whilst ensuring manufacturing and sustainability certifications industry wide are current.
- Partaking in necessary Ethical Clothing Australia (ECA) audits and training.
- Managed budget implementations, employee reviews, training, production schedules and negotiate.
- Developed and maintained relationships with customers and external makers (ECA certified) through increased sales and account development.
- Maximised efficiency by coaching and mentoring staff on management principles, industry practices, company procedures and systems.
- Liaising directly with our offshore manufacturers (all certified) in product development of our larger bulk orders. This was to achieve better costings for clients, or for more technical garment manufacturing (ie. wovens vs circular knitwear).
- General Management of all staff (team of 13 in sales and production, plus 30 garment technicians and machinists)
Sales Director (Business Owner)
The Crawford Co.
01.2016 - 02.2018
- Utilised my previous relationships to continue manufacturing for my clients (local and offshore) across a broader supplier base with manufacturing transparancy and accreditations.
- This was a necessary move to introduce sustainable manufacturing to my clients.
Sales Director (Global)
Downtown Denim Works/ Winder Clothing
01.2008 - 01.2016
- Manufacturing and product development globally for private label. This included customers such as the Just Group (Portmans, Dotti, Peter Alexander, Jay Jays, Just jeans), City Beach/Dissh, Showpo and more. International clients such as ModCloth, NastyGal, Revolve, Macys, Lorde and Taylor.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Personally involved in the product development and manufacturing process alongside our Head Of Product.
- International and national travel to engage in face to face sales and production meetings.
- Management of international sales agents.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with owner and sales team to implement continuous improvements and exceed company revenue targets.
- Management of domestic sales agents and sales staff for stock service sales and distribution of our 3 in house labels.
National Sales Manager
Retail Apparel Group ( CONNOR Clothing)
01.2006 - 01.2008
- Exceeded targets by building a successful wholesale database, directing and motivating a high-performing sales team.
- On road customer sales and interstate travel.
- Showings in both customer stores and interstate range presentations.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Meet range sales targets, be involved and negotiate forward orders for future ranges and promote the brand.
- Work autonomously and manage all data entry for on road sales.
- Sign off on store allocations for all new deliveries, and arrange sales material.
- I was the highest performing sales agents across all brands (Tarocash, YD, Connor) in the time I was there. I was head hunted and moved across to Downtown to persue my sales career from a product development space.
National Sales Manager
Pure Hype /ICE Design
- Directly managed approx 600 active wholesale stockists across Australia and New Zealand for a Fast Fashion Major Ice Design. (Ice Design was the Retail sector with 167 stores, and Pure Hype was the Wholesale brand/division, I managed our wholesale division.)
- Weekly interstate travel to meet one on one with clients either in their stores or in a booked showroom/meeting space for the week. (I travelled 40 weeks of the year)
- 2 overseas trips a year to China, LA and NY to accompany business owner on buying trips to assist with product sourcing for development accounts (Wetseal, Forever21, New Look).
- Worked towards and exceeded massive weekly sales targets set by business owner, we had on average 150 new styles plus colour ways landing per week.
- Conducting client sales calls and weekly repeat order management.
- Approval of daily, weekly and monthly new arrival emails and collection of email orders and data entry.
- Arranging and facilitating quarterly warehouse clearance with select buyers.
- Management of 2 sales assistance.
Education
Bachelor of Arts - Commerce And Accounting
University of Sydney
Sydney, NSWSkills
- Business Management and Development
- Executive Team Leadership
- Staff Management
- Employee Motivation and Performance
- Operational Analysis
- Financial Management
- Budgeting and Cost Control
- Negotiation
- Sales Strategies and planning
- Issue Resolution
Timeline
Business Owner
Clé The Label
06.2019 - 01.2022
General Manager
OCC Apparel
01.2018 - 06.2019
Sales Director (Business Owner)
The Crawford Co.
01.2016 - 02.2018
Sales Director (Global)
Downtown Denim Works/ Winder Clothing
01.2008 - 01.2016
National Sales Manager
Retail Apparel Group ( CONNOR Clothing)
01.2006 - 01.2008
National Sales Manager
Pure Hype /ICE Design
Bachelor of Arts - Commerce And Accounting
University of Sydney
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