Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Donoghue

Alice Springs,NT

Summary

Dedicated support worker with a proven track record at Alice Springs Hospital, excelling in patient care and sanitation practices. Recognized for enhancing client well-being through effective communication and problem-solving. Skilled in cleaning and sanitizing, demonstrating reliability and attention to detail to ensure a safe and hygienic environment.

Professional cleaner with strong focus on maintaining high standards and delivering consistent results. Known for effective team collaboration and adaptability to changing needs. Skilled in sanitizing, organizing, and using cleaning equipment. Reliable, hardworking, and always ready to meet demands of job.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

19
19
years of professional experience

Work History

Cleaner

Alice Springs Cleaning Service
07.2025 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.

Support Worker/ Case Worker

Central Australia Aboriginal Alcohol Programs Unit
06.2022 - 07.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Special Support Worker

Paperbark / ADSCA
04.2020 - 05.2022
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.

Cook/Accommodation Support Worker

Lakeview Accommodation
04.2018 - 05.2020
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Patient Care Assistant

Alice Springs Hospital
03.2007 - 07.2016
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.

Education

No Degree - High School Year 11

Sadadeen Secondary Colledge
Secondary Colledge
11-1989

Skills

  • Cleaning and sanitizing
  • Sweeping and mopping
  • Housekeeping
  • Customer service
  • Time management
  • Team collaboration
  • Reliability and punctuality
  • Problem-solving
  • Efficient cleaning techniques
  • Interior and exterior cleaning
  • Restroom sanitation
  • Attention to detail
  • Sanitation practices

Timeline

Cleaner

Alice Springs Cleaning Service
07.2025 - Current

Support Worker/ Case Worker

Central Australia Aboriginal Alcohol Programs Unit
06.2022 - 07.2025

Special Support Worker

Paperbark / ADSCA
04.2020 - 05.2022

Cook/Accommodation Support Worker

Lakeview Accommodation
04.2018 - 05.2020

Patient Care Assistant

Alice Springs Hospital
03.2007 - 07.2016

No Degree - High School Year 11

Sadadeen Secondary Colledge
Amanda Donoghue