Amanda Finucane

Help rollout of 2 new systems and processes as part of company upgrades.

• Facilitated meetings with stakeholders to discuss project updates, challenges, and solutions.
• Mentored junior staff members, enhancing their professional development and fostering talent within the organization.
• Oversaw daily operations, delegating tasks appropriately and monitoring progress to ensure timely completion.
• Championed process improvements that led to increased efficiency within the department through research, analysis, and implementation of new strategies.
• Coordinated with cross-functional teams for successful project completion and timely delivery.
• Monitored team performance, providing feedback and coaching for continuous improvement.
• Communicated clearly with senior management regarding project status updates while also keeping them informed of any potential risks or concerns.
• Collaborated with other Area Leads to share best practices and drive overall organizational success through teamwork.
• Resolved conflicts within the team, ensuring smooth operations and maintaining morale.
• Fostered a positive work environment by promoting collaboration and open communication among team members.
• Implemented training programs to improve employees'' skills and knowledge, increasing overall efficiency.
• Supervised various locations, enforcing high-quality standards of operation.

• Mentored junior managers, fostering their professional growth through guidance on best practices in retail management techniques.
• Streamlined store operations for increased efficiency, resulting in higher profits and lower overhead costs.
• Facilitated communication between head office personnel and individual store teams by acting as a liaison between both parties.
• Set achievable yet challenging sales targets for each store location, motivating employees to strive towards reaching their goals consistently.
• Addressed customer complaints promptly and professionally, turning potential negative experiences into positive resolutions that fostered loyalty from clients.
• Managed inventory control systems, ensuring optimal stock levels and minimizing product loss or waste.
• Fostered a culture of continuous improvement among staff by encouraging them to share ideas and innovations that could benefit the overall store performance.
• Analyzed financial data to identify trends and areas of improvement, adjusting business strategies accordingly for better profitability outcomes.
• Monitored security measures within the stores to prevent thefts or other losses which could impact the bottom line negatively.
• Implemented staff training programs, enhancing employees'' skills and knowledge of company policies and procedures.
• Managed payroll processes accurately while adhering to budgetary constraints set forth by upper management.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.