Amanda Fowler

• Running own business Aspire Wellbeing Social Support & Disability as well as working for Mable for 4 years and previous to that Hire up for over 12 months
• Providing support for clients all over Sydney in various areas such as housing assistance, community services, drug & alcohol and mental health support, life skills teaching, and personal training.
• Provided complex crisis intervention and stabilization to patients in psychological distress.
• Developed and implemented activities to help clients develop social and independent living skills.
• Monitored client progress and provided feedback to families and treatment team members.
• Provided clients with recommendations to community resources.
• Collaborated with medical and clinical personnel to coordinate and implement client services.
• Implemented crisis intervention plans to support client safety.
• Provided case management services to monitor client access to resources and services.
• Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
• Revised individual treatment plans for clients with mental health concerns to obtain best possible outcomes.
• Collaborated with mental health professionals to coordinate comprehensive care for clients.
• Offered supportive counseling and crisis intervention to individuals in crisis.
• Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
• Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
• Utilized motivational interviewing techniques to increase client engagement in treatment.
• Assisted in development and implementation of relapse prevention strategies.
• Implemented evidence-based interventions for substance abuse treatment.
• Counselled clients in individual or group sessions to assist in dealing with substance abuse, mental or physical illness or physical abuse.
• Educated clients and families about dangers of substance abuse and addiction.

This was a contract position through BRC Recruitment.

• Involved in the development of an Affordable/Social Housing Property development in Penrith
• Responsible for assessing and allocating social housing properties, dealing with tenants' issues, conducting property inspections, and managing leases.
• Conducted home and apartment inspections to identify safety issues and needed repairs.
• Oversaw housing plans for over 120 clients to promote timely transition to permanent housing and appropriate usage of housing subsidies.
• Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
• Participated in community events to promote services and engage with public.
• Partnered with local organizations to expand access to social and community services.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.

This was a contract position through BRC Recruitment.

Managed tenancies and properties at Common Ground

• Conducted property inspections, responded to inquiries and applications for social and affordable housing, and handled online advertising and marketing.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.

This was a contract position through BRC Recruitment.

• Handled maintenance and repair issues for tenants, managed records, and provided reception and administration support.
• Addressed public questions, complaints and requests and provided necessary assistance.
• Responded to calls regarding domestic disturbances and civil complaints.

• Conducted administration tasks, managed client and worker records, performed reception duties, and developed contracts.
• I assisted in most administration duties when needed.
• Prepared source data for computer entry by compiling and sorting information and establishing entry priorities.

During this time I was living in Thailand and traveling.

I did have several paying jobs,

I was also completing my online studies.

• Dealt with inquiries regarding women's housing rental payment details and changes to rental assistance.
• Calculated tenant rent amounts to prepare leases and contracts.
• Maintained database of housing resources, landlords and management companies.

• Worked as a community development volunteer, providing support and education to underprivileged children, adults, and families effected by the 2004 Tsunami in Southern Thailand.
• Facilitated educational camps and implemented programs for community development, education and social inclusion.
• Designed materials for training sessions and clearly presented educational programs.
• Monitored and assessed participant progress throughout learning process and made adjustments to verify knowledge transfer and understanding.
• Assisted clients in developing and setting realistic goals to promote positive change.
• Coordinated and managed volunteer activities for community service projects.
• Educated young people about strategies for driving discussions and promoting social changes.

• Dealt with inquiries regarding social and affordable housing, conducted property inspections, managed maintenance and repairs, and handled leasing and allocations.
• Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
• Conducted home and apartment inspections to identify safety issues and needed repairs.
• Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
• Calculated tenant rent amounts to prepare leases and contracts.
• Participated in community events to promote services and engage with public.
• Partnered with local organizations to expand access to social and community services.
• Assessed community needs and identified resources for social and community service programs.
• Established and maintained relationships with key stakeholders.
• Conducted outreach activities to engage local stakeholders in programs.

• Managed a portfolio of properties, conducted property inspections, handled maintenance and repair issues, and managed rent arrears.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.