Providing support for clients all over Sydney in various areas such as Housing assistance, Community services, Drug & alcohol, Mental health support, Life skills teaching inclusive of Self-care, meditation, nutrition, fitness and personal training.
I have worked with clients from all diverse cultures and demographics around all of Sydney as well as Northern Thailand.
My clients have ranged from young to senior demographics with diagnosis such as Alzheimer’s, Dementia, comorbidity challenges such as Bipolar-Schizophrenia, DID (dissociative identity disorder) Autism, Drug and Alcohol issues and gambling, that can come into play with clients that find life challenging.
My major goal and reason for support had been to take clients out not only to appointments, to do their shopping and sometimes cooking (Which I love to do) But to also come up with creative outings, (especially during covid 19) to give them something to look forward to as well as creating special moments for my clients to relive some of the stress and some of the confinement that many of my clients can experience.
This has made my role extremely rewarding to see my clients laugh, enjoy the outdoors and bring some joy into their lives.
In saying this I work with my clients to facilitate them in achieving their NDIS goals, assist them in their preparation for their NDIS plan reviews and support them at the time.
I work collaboratively with NDIS Coordinators and support services such as OTs, and all other team members including family and friends to support my clients.
Mable & Hire Up
Sydney, Australia
Disability & Mental Health Support & Case Worker
01.2018 - Current
Job overview
While working for Mable and Hire Up my roles were varied, working with clients from diverse cultures and a wide range of demographics.
Providing support for clients all over Sydney in various areas such as Housing assistance, Community services, Drug & alcohol and mental health support, Life skills education and facilitation, Personal training, Nutrition support and cooking, Outings, Self-care including Mediation and mindfulness.
ICLA Independent Community Living Australia
Leasing Consultant
11.2024 - 04.2025
Job overview
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Calculated tenant rent amounts to prepare leases and contracts.
Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
Maintained database of housing resources, landlords and management companies.
Coordinated with local agencies to provide housing and prevent homelessness, decreasing homelessness.
Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
Amelie Housing (St Vincent de Paul)
Penrith, Australia
Affordable & Social Housing Officer
09.2018 - 03.2019
Job overview
Involved in the development of Affordable/Social Housing Property development in Penrith.
Responsible for assessing and allocating social housing properties, dealing with tenants' issues, conducting property inspections, and managing leases.
Mission Australia Housing Common Ground
Camperdown, Australia
Housing Officer
12.2018 - 01.2019
Job overview
Managed tenancies and properties at Common Ground.
I conducted property inspections, responded to inquiries and applications for social and affordable housing, and handled online advertising and marketing.
St George Community Housing
Hurstville, Australia
Repairs & Maintenance Officer/Reception and Administration
09.2018 - 12.2018
Job overview
Handled maintenance and repair issues for tenants, managed records, and provided reception and administration support.
Pro Home and Maid Services
Admin-Reception, Office Manager and Administrator
01.2013 - 01.2017
Job overview
Conducted administration tasks, managed client and worker records, performed reception duties, and developed contracts.
Woman's Housing Department
Housing Officer/Receptionist
01.2011 - 03.2011
Job overview
Dealt with inquiries regarding women's housing rental payment details and changes to rental assistance.
Calculated tenant rent amounts to prepare leases and contracts.
Openminded Projects - Unicef & World Vision
Krabi, Thailand
Volunteer - Community Development & Education Facilitator
06.2008 - 01.2009
Job overview
Worked as a community development volunteer, providing support and education to underprivileged children, adults, and families affected by the 2004 Tsunami in Southern Thailand.
Facilitated educational camps and implemented programs for community development, education, and social inclusion.
City West Housing Pty Ltd
Pyrmont, Australia
Housing Officer/Maintenance and Repairs Officer
01.2004 - 12.2008
Job overview
Dealt with inquiries regarding social and affordable housing, conducted property inspections, managed maintenance and repairs, and handled leasing and allocations.
Winten Property Group / Property Developers
Property Manager
12.2002 - 05.2003
Job overview
Managed a portfolio of properties, conducted property inspections, handled maintenance and repair issues, and managed rent arrears.
Timeline
Leasing Consultant
ICLA Independent Community Living Australia
11.2024 - 04.2025
Support Worker
Aspire Wellbeing - Social Support & Disability
01.2019 - Current
Housing Officer
Mission Australia Housing Common Ground
12.2018 - 01.2019
Affordable & Social Housing Officer
Amelie Housing (St Vincent de Paul)
09.2018 - 03.2019
Repairs & Maintenance Officer/Reception and Administration
St George Community Housing
09.2018 - 12.2018
Disability & Mental Health Support & Case Worker
Mable & Hire Up
01.2018 - Current
Admin-Reception, Office Manager and Administrator
Pro Home and Maid Services
01.2013 - 01.2017
Housing Officer/Receptionist
Woman's Housing Department
01.2011 - 03.2011
Volunteer - Community Development & Education Facilitator
Disability & Mental Health Support & Case Worker at Aspire Wellbeing Social Support & Disability , Mable & Hire UpDisability & Mental Health Support & Case Worker at Aspire Wellbeing Social Support & Disability , Mable & Hire Up
Social Worker at Disability Support Program, Department of Social DevelopmentSocial Worker at Disability Support Program, Department of Social Development