Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Receptionist
Amanda Gibbons

Amanda Gibbons

Briar Hill,VIC

Summary

Dynamic wallpaper hanger with a proven track record at Flashback, excelling in client consultation and meticulous wallpaper installation. Renowned for enhancing spaces through innovative design solutions and exceptional attention to detail, resulting in increased customer referrals and satisfaction. Skilled in adhesive application and effective communication, ensuring seamless project execution and client engagement.

Overview

19
19
years of professional experience

Work History

Wallpaper Hanger

Self Employed
06.2005 - 10.2024
  • Developed customized solutions for challenging installations involving unique architectural features or complex patterns, ensuring client satisfaction with the final result.
  • Increased customer referrals through meticulous attention to detail in aligning patterns and trimming excess wallpaper during installations.
  • Cultivated a reputation for excellence in customer service by promptly addressing any client concerns or issues during the installation process.
  • Contributed to business growth by actively promoting services through various networking channels and showcasing completed projects.
  • Enhanced client satisfaction by efficiently installing a variety of wallpaper types, including vinyl, grasscloth, and fabric-backed materials.
  • Streamlined project timelines by effectively preparing work surfaces for wallpaper installation, ensuring a smooth and professional finish.
  • Mitigated potential issues with surface irregularities by skillfully repairing wall imperfections prior to hanging wallpaper.
  • Collaborated with interior designers to achieve desired aesthetic results for residential and commercial projects.
  • Optimized adhesive application techniques for various types of wallpapers, resulting in long-lasting installations that met or exceeded industry standards.
  • Demonstrated adaptability and problem-solving skills by successfully completing installations under challenging conditions, such as tight deadlines or difficult work environments.
  • Ensured timely completion of projects by diligently managing work schedules and prioritizing tasks based on client deadlines.
  • Stayed up-to-date on the latest trends in wallpaper design and installation methods to provide clients with innovative solutions for their spaces.
  • Improved overall appearance of spaces by expertly removing old wallpaper without causing damage to underlying surfaces.
  • Educated clients on proper care and maintenance of their newly installed wallpapers to extend product lifespan and maintain aesthetic appeal.
  • Expanded clientele base through consistent delivery of high-quality workmanship in all wallpaper hanging projects.

Sales Assistant

Flashback
06.2005 - 10.2024
  • Ensured a positive experience for all clients through effective handling of inquiries, complaints, and returns.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Resolved customer complaints with empathy and professionalism, maintaining positive store reputation.
  • Developed loyal customer base by providing consistent, high-quality service.
  • Updated product displays regularly, keeping store appearance fresh and appealing.
  • Managed efficient cash register operations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Achievement Certificate - General Studies

Kalamunda SHS
Kalamunda, WA
12.1981

Skills

  • Worksite safety
  • Client consultation
  • Priming surfaces
  • Tool maintenance
  • Surface preparation
  • Visual aesthetics
  • Industry trends awareness
  • Adhesive application
  • Wallpaper removal
  • Wallpaper installation
  • Wallpaper installation and alignment
  • Double-cutting technique
  • Vinyl hanging
  • Plumb line skills
  • Color theory
  • Interior design coordination
  • Scaffold setup
  • Mural installation
  • Wall measuring
  • Pattern alignment
  • Corner cutting
  • Flock wallpaper expertise
  • Drop match proficiency
  • Grasscloth application
  • Material estimating
  • Commercial wallcovering
  • Residential wallcovering
  • Fabric wallcovering
  • Custom design implementation
  • Seam trimming
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Hand and power tool use
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Reliability
  • Excellent communication
  • Organizational skills
  • Measurement accuracy
  • Active listening
  • Effective communication
  • Materials knowledge

Accomplishments

Beautician qualified in various beauty services including laser accreditation.


Real Estate Rep accreditation through RMIT.


Sales Assistant Bridal Wear.


Photographic modelling.


Singer and Performer.


Security Officer.

Crowd Control Certification.

Additional Information

Hello and thank you for the opportunity to share my employment / personal experience with you.


I’m 58 but young at heart.

I love fashion, music and the arts.

I keep myself active and fit.

I’m responsible for my own financial security.


I’m confident, friendly and enjoy working alone or within a team dynamic.


I have had many wonderful work experiences and opportunities over the years.


I’ve travelled extensively and have an interest in languages and different cultures.


I’m very tidy, organised and have an eye for design, colour and detail.


I have a good knowledge base in many areas.


I love human psychology and find people to be genuinely interesting and endlessly surprising.


I have an interest in mid-century design, fabrics and furnishings.


I’m looking for casual or part-time work.




Timeline

Wallpaper Hanger

Self Employed
06.2005 - 10.2024

Sales Assistant

Flashback
06.2005 - 10.2024

Achievement Certificate - General Studies

Kalamunda SHS

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Amanda Gibbons