Amanda Gordon-Lee
Coburg,Australia
Summary
I have a great deal of experience within the Victoria Public Service. I have overseen complex projects, managed and trained staff, worked in a complex and fast paced legal environment and am proficient in many microsoft and online applications.
I am a qualified teacher, holding a Graduate Diploma in Education and spent six years volunteering my time and expertise to tutor and support the learning of children in foster care through the Pyjama Foundation.
Overview
30
30
years of professional experience
Work History
Project manager
County Court
06.2022 - Current
- Currently working as a project manager within the Commercial Division of the Court
- Duties include training new starters, producing and updating training manuals, running monthly reports for quality assurance, and supporting the eCase system.
- Overseeing and actively contributing to projects at the Court including user testing, collaborating with external users involved in implementing the projects, creating training material and presentations for staff and one on one training.
- Recent projects include the annual report for the County Court, changes to legislation (County Court (Chapters I and III Subpoena Amendment) Rules 2023 and and the County Court (Chapters I and III Confidential Communications and Protected Health Information Amendment) Rules2023, eCase support and testing and proposing various change requests to improve Court systems.
Manager – Subpoena records
County Court
06.2018 - 05.2022
- Supervised a team of 6 staff
- Overseeing and training staff to process civil and criminal subpoenas, understanding the relevant rules with regards to subpoenas, inspections and objection obligations, working on the eCase portal project and liaising with Judges, solicitors and staff with regard to legislation and policies and procesures of the Court.
- Attending manager meetings to cross train staff
- Be involved in interview panels and process to attract suitable staff to the Court
- Prepare reports when critical incidents occur, statistics for report and Judges and identifying improvmeents in processes to save time and resources.
Adoptions Registrar
County Court
05.2017 - 06.2018
- Processed adoption applications, allocated hearings, and liaised with Judges regarding application statuses.
- Attending Court with applicants, preparing certificates and support for parents undergoing the adoption process.
- Liaising with solicitors and Births, Deaths and Marriages to ensure paperwork is prepared on time and to a high standard.
Manager – Subpoena Records
County Court
07.2007 - 05.2018
- Involved in booking appointments for subpoena inspections, recording objections, and preparing correspondence regarding subpoenas.
- Liaising with parties to help them understand the Civil Procedure Rules and access subpoenaed documents in accordance with the Rules.
- Prepare information for Judges prior to objections hearings.
- Supervise and train staff to undertake daily duties
Project Officer – Confiscation Act
09.2005 - 06.2007
- Mapped out processes for the new position, created codes and security levels, and worked with Judges to create new proformas.
Civil trial co-ordinator
06.2003 - 12.2005
- Allocated civil cases to Judges, liaised with Associates and Judges, and organized trials.
Civil listings Manager (higher duties)
09.2003 - 04.2005
- Compiled reports, processed requests for statistical data, and supervised staff.
Various administrative roles
County Court
01.1999 - 01.2003
- Performed various administrative roles including practice court listings clerk, cash office manager, counter manager, and cash office assistant.
Registrar
Melbourne, Moonee Ponds, Williamstown and Sunshine Court
10.1994 - 06.1999
- Managed circuit courts, coordinated civil and criminal cases, and compiled monthly reports.
Education
Graduate Diploma in Education - Elementary School Teaching
University of Southern Queensland
Toowoomba, Queensland 06.2014
Certificate IV in Government (Court Services) - Legal
Victoria University
Melbourne, VIC06.2006
Certificate IV in Workplace Training & Assessment - Training
Victoria University
Melbourne, VIC04.2004
Skills
- Extensive experienced in managing and training staff in complex legal processes
- Expert knowledge of the County Court Act and civil procedure rules
- Experience in user testing systems and completing reports on the success of that testing
- Strong stakeholder satisfaction focus
- County Court systems – CLMS, eCase, Imanage
- Skilled in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
- Accuracy in recording and reporting confidential matters and other administrative tasks at the Court
- Experience with a variety of court users including Judges, Judicial Registrars, Magistrates, solicitors, court users and victims of crime
- Experience in teaching, supervising students and one on one tutoring and learning support
- Project management including ensuring projects are completed on time, successful testing, communication to users and training of staff prior to projects being released
Futuregoals
- Further develop and enhance my relationship building and stakeholder engagement skills
- Undertake a variety of opportunities within the public and private sectors to broaden my skill set
- Investigate opportunities outside government departments
- Continue to volunteer for a variety of organisations
Qualificationsandpersonaldevelopment
- Volunteer, Pyjama Foundation, 01/01/17, 12/31/22
- Prescribed official for adoptions, Adoption Regulations 2008, 01/01/08
- Graduate Diploma in Education (Primary), USQ, 01/01/13, 12/31/14
- CLMS ‘power user’ and trainer, for circuit and Melbourne civil refresher training events, 01/01/15
- Certificate IV in Government (Court Services), 01/01/05, 12/31/06
- Certificate IV in Workplace training and assessment, 01/01/04
- Licenced recorder for Committal Proceedings, 01/01/00
- Member of Clerk of Courts Group, 01/01/00
- Humanities Degree, 01/01/93
References
Available upon request
Timeline
Project manager
County Court
06.2022 - Current
Manager – Subpoena records
County Court
06.2018 - 05.2022
Adoptions Registrar
County Court
05.2017 - 06.2018
Manager – Subpoena Records
County Court
07.2007 - 05.2018
Project Officer – Confiscation Act
09.2005 - 06.2007
Civil listings Manager (higher duties)
09.2003 - 04.2005
Civil trial co-ordinator
06.2003 - 12.2005
Various administrative roles
County Court
01.1999 - 01.2003
Registrar
Melbourne, Moonee Ponds, Williamstown and Sunshine Court
10.1994 - 06.1999
Graduate Diploma in Education - Elementary School Teaching
University of Southern Queensland
Certificate IV in Government (Court Services) - Legal
Victoria University
Certificate IV in Workplace Training & Assessment - Training
Victoria University
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