AMANDA HARPER
Summary
Respectful and caring individual with diverse career skills, seeking an entry-level position as a Personal Care Worker. Possessing excellent communication and interpersonal skills, as well as a strong desire to make a positive impact on the lives of clients and their families.
- Certificate III Individual Support
- First Aid & CPR Certificate
- Blue Card & NDIS Worker Screening
- NDIS Worker Orientation Module
- National Police Check
- Current COVID-19 Vaccination
- Current Influenza Vaccination
- Infection Control and Hand Hygiene Certificates
- Current unrestricted Driver's Licence
- Comprehensive Vehicle Insurance
Overview
15
15
years of professional experience
Work History
Customer Service Assistant
DLD Pty Ltd
02.2017 - Current
Front of House
- Customer service and Register operation
- Barista
- Food preparation and handling
- Cleaning and sanitation duties compliant with Food Standards Australia
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Director of Operations
DET Transport Pty Ltd
04.2014 - 09.2019
Co-Director and Secretary
- Fleet management
- Compliance with transportation laws (axel weights, road access)
- Industrial waste management & Safety Audits
- Accounts & Invoicing
- Book keeping (XERO and MYOB)
Customer Service Assistant
Jack Purcell Meats
11.2011 - 02.2017
Assistant Manager - Customer Service
- Register operation
- Food production and packaging
- Cleaning and sanitation duties compliant with Food Standards Australia
- Ordering stock, liaising with merchandisers
- Data entry/stock pricing
- Staff rostering and training
- Monthly stock-take and reporting
Service Technician
Transpacific Cleanaway
02.2009 - 11.2011
- Install and service washroom products eg. sanitary bins, air fresheners and hand dryer installation in numerous businesses and age care facilities
- Use cleaning equipment, products, PPE and power tools
- Generate daily run sheets
- Set time frames to complete servicing
- Establish contracts with customers
- Work unsupervised and maintain a company vehicle
- Monthly stock-take and reporting
Education
Certificate III in Individual Support
Collaboration Learning
Caboolture, QLD01.2024
The Basics of Infection Prevention And Control
National Hand Hygiene Initiative
10.2023
Hand Hygiene For Clinical Healthcare Workers
National Hand Hygiene Initiative
09.2023
Skills
- Patience, Empathy, Flexibility and Support
- Punctual, Respectful and Professional
- Strong Written and Verbal Communication
- Household Organization and Personal Care
- Ability to work independently
- Learn and Apply New Skills Efficiently
Timeline
Customer Service Assistant
DLD Pty Ltd
02.2017 - Current
Director of Operations
DET Transport Pty Ltd
04.2014 - 09.2019
Customer Service Assistant
Jack Purcell Meats
11.2011 - 02.2017
Service Technician
Transpacific Cleanaway
02.2009 - 11.2011
Certificate III in Individual Support
Collaboration Learning
The Basics of Infection Prevention And Control
National Hand Hygiene Initiative
Hand Hygiene For Clinical Healthcare Workers
National Hand Hygiene Initiative
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