Amanda Hemery
Albany,WA
Summary
Thorough counsellor with a child protection background. Committed to working with vulnerable families to assist them to reach their potential whilst addressing long term trauma. Excellent communication skills with an organised and systematic approach. Ready to bring 12+ years of experience to a dynamic new role.
Overview
9
9
years of professional experience
Work History
Health and Wellbeing Advisor
AtWork Australia
Albany, WA
07.2022 - Current
- Providing therapy to long term unemployed - accessing Cognitive Behavioural Therapy, Solution Focused Therapy and Schema Therapy.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Used coordination and planning skills to achieve results according to schedule.
Child Protection Team Leader
Department Of Communities
Albany, WA
02.2017 - 12.2021
- Mentored and guided employees to foster proper completion of assigned duties.
- Implemented new working processes to deliver multiple improvements.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with department core values.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to families.
- Attended court proceedings, submitted documents and offered testimony.
- Maintained case records and legal documentation.
- Visited homes, inspected surroundings and interviewed family members.
- Responded to claims of abuse, neglect or safety concerns.
- Developed plans to strengthen family units.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Completed home welfare checks to align with state and program guidelines.
Senior Child Protection Worker
Department Of Communities
Narrogin , WA
2011 - 2017
- Developed plans to strengthen family units.
- Attended court proceedings, submitted documents and offered testimony.
- Maintained case records and legal documentation.
- Responded to claims of abuse, neglect or safety concerns.
- Visited homes, inspected surroundings and interviewed family members.
- Documented data and completed accurate updates to case records.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Interviewed individuals and families to assess needs and provide informational resources.
Child Protection Worker
Department Of Communities
Narrogin , WA
2009 - 2011
- Wrote descriptive and accurate impending and present danger assessments and family functioning assessments.
- Investigated alleged abuse, neglect and abandonment of children to determine abusive or unsafe conditions.
- Assisted families in navigating government agencies and accessing entitlement benefits.
- Collaborated with schools, law enforcement and other community resources to gather information.
- Reviewed existing case records for available information to formulate plans of treatment and develop short- and long-term goals.
- Investigated home conditions to protect children from harmful environmental areas.
- Collected information through observation and interviews with children, parents, relatives and neighbors.
- Facilitated supportive services and counseling for family members to address special concerns.
Disability Employment Consultant
Hotham Personnel
Narrogin , WA
10.2007 - 03.2009
- Participated in community programs and events to communicate and promote development of job opportunities for participants.
- Monitored participant's progress and provided encouragement and motivation to succeed.
- Communicated and exchanged information with assigned case manager and other team members involved with assigned participants.
- Called on potential employers to explain benefits of employing participants and possible training opportunities.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Education Support Assistant
Warnbro Community High School.
Warnbro , WA
10.2001 - 08.2004
- Taught Protective Behaviours to groups of 10 -15 students in education support setting
- Organised and supported Structured Workplace Learning
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to ensure projects were completed on time.
Social Trainer
Disability Services Commission
Perth , WA
1998 - 2000
- Maintained safety with tidy, clean and hazard-free home environments.
- Drove clients safely to social activities and appointments.
- Conferred with supervisor to discuss patient condition and medical care.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Designed individualized plans detailing daily activities and needs for patients.
- Entertained, conversed and read aloud to keep patients mentally alert.
- Collaborated with parents on home care and support for children with disabilities.
- Provided high level of physical support by lifting, adjusting and moving clients.
Education
Bachelor of Science - Psychology
Murdoch University.
Murdoch, Western Australia Master of Science - Counselling
Australian Institute of Professional Counsellors
Queensland. Certificate IV of Community Services - Disability.
Central TAFE
Mt Lawley, WA 11.1998
Skills
- Safety assessments
- Documentation skills
- Family support
- Child abuse expertise
- Court proceedings
- Microsoft Office Suite
- Client needs assessment
- File management
- Conflict resolution
- Compassion
- Cognitive Behavioural Therapy
- Schema Therapy
- Solution Focused Therapy
Accomplishments
- Supervised team of 10 staff members.
- Collaborated with team of 10 in the development of Reunification plans.
- Successfully develops relationships with most vulnerable people in society, in crisis situations
Timeline
Health and Wellbeing Advisor
AtWork Australia
07.2022 - Current
Child Protection Team Leader
Department Of Communities
02.2017 - 12.2021
Disability Employment Consultant
Hotham Personnel
10.2007 - 03.2009
Education Support Assistant
Warnbro Community High School.
10.2001 - 08.2004
Senior Child Protection Worker
Department Of Communities
2011 - 2017
Child Protection Worker
Department Of Communities
2009 - 2011
Social Trainer
Disability Services Commission
1998 - 2000
Bachelor of Science - Psychology
Murdoch University.
Master of Science - Counselling
Australian Institute of Professional Counsellors
Certificate IV of Community Services - Disability.
Central TAFE
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