Amanda Howie

Compile and maintain staff rosters in consultation with the Officer in Charge/Team Management, according to budgetary, Industrial and operational requirements.

Monitor and report to the Officer in Charge/Manager on unplanned leave trends.

Assist with the management of special service requirements, including invoicing and reconciliation of returns.

Maintain divisional training records and monitor training requirements for all employees.

Maintain and monitor all equity requirements and associated budgets as outlined in the relevant Industrial Instrument. Process correspondence, statistics and associated returns in accordance with approved procedures and maintain necessary records.

Provide advice to employees regarding relevant Industrial and Enterprise Bargaining Agreement matters.

Identify improvement opportunities using a continuous quality management approach to problem solving. This includes collaborating with colleagues, facilitating quality improvement activities and acting as a change agent in response to agreed changes.

• Opened and Closed Premises

• Answered telephones, Coordinated patient scheduling & Doctors diaries, Check-in, check-out and payments for billing.

• Greeted and interacted with patients to provide information, answer questions and typed referrals to specialists.

• Adhered to strict guidelines to protect patient privacy.

• General cleaning of Centre.

• Opening & sorting of mail.

• Invoiced patients accurately in line with charging guidelines.

• Opened and Closed Premises.
• Answer telephones. Coordinate patient scheduling & Doctors diaries, Check-in, check-out and payments for billing.
• Greet and interact with patients to provide information, answer questions and typed referrals to specialists.
• Adhere to strict guidelines to protect patient privacy.
• General cleaning of Centre.
• Opening & sorting of mail for all employees.
• Invoice patients accurately in line with charging guidelines & processed Workers Compensation claims.
• Responsible for batching Medicare & Medclaim transactions.