AMANDA KELEKOLIO
Tarro,Australia
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
22
22
years of professional experience
Work History
Support Worker
Sunflower Services
04.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Kept clients engaged in social networks and communities for personal health and growth.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Beauty Therapist
Meraki Elegance
08.2018 - Current
- Eyelash Extensions, Brow lamination, Waxing, Cosmetic Tattooing, Lash lift, Tinting, Massage, Facials, Booking, rescheduling appointments, Cash handling, Banking, Eftpos, Afterpay, Zippay
Property Manager
James Henry
05.2023 - 04.2024
- Managed daily administrative tasks, including tenant relations and rent collections
- Provided customer service support by responding promptly to inquiries or requests from tenants
- Investigated complaints, disturbances and violations and resolved issues
- Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes
- Developed and maintained positive relationships with tenants to ensure satisfaction with living conditions
- Conducted regular property inspections to identify potential maintenance issues
- Planned, scheduled, and coordinated general maintenance and major repair projects
- Developed and maintained professional relationships with residents, community and owners
- Oversaw and maintained accurate records of all tenant occupancy
- Monitored tenant activity to address complaints or violations of lease agreements
- Coordinated regular inspections of residential units to identify potential issues or hazards
- Ensured compliance with all legal regulations concerning rental properties
Patient Consultant
Hunter Imaging Group
07.2014 - 12.2017
- Excellent customer service skills, Arriving patients and finalizing consults, Checking all patient information is correct, Working successfully in a team environment, Opening and closing office, Cash Handling, Banking, EFTPOS, Computer Skills, Training new administration staff, Medicare and DVA Batching, Confidentiality at all times
Manager
Mink - Charlestown
09.2010 - 01.2012
- Excellent customer service skills, Managing ingoing and outgoing customer orders, complaints and inquiries, Communicating with customers, Working successfully in a team environment, Supervision of 7 casual staff, Staff Inductions, Interviews and hiring, Stock - Displaying, cleaning, updating, Opening and closing store, Cash Handling, Banking, EFTPOS, Laybys, Ezipay, Computer Skills, Training new staff, Collation of all internal and external paperwork and stock transfers
Glasons - Westfield Kotara
11.2008 - 10.2009
- Excellent customer service skills, Managing ingoing and outgoing customer orders, complaints and inquiries, Communicating with customers, Working successfully in a team environment, Supervision of 5 staff, Staff Inductions, Interviews and hiring, Stock - Displaying, cleaning, updating, Opening and closing store, Cash Handling, Banking, EFTPOS, Laybys, Ezipay, Computer Skills, Training new staff, Collation of all internal and external paperwork and stock transfers
Goldmark Jewellers - Charlestown Square
05.2008 - 11.2008
- Excellent customer service skills, Managing ingoing and outgoing customer orders, complaints and inquiries, Communicating with customers, Working successfully in a team environment, Supervision of 5 staff, Compilation of Rosters, Staff Inductions, Interviews and hiring, Stock Displaying, cleaning, updating, Opening and closing store, Cash Handling, Banking, EFTPOS, Laybys, Ezipay, Computer Skills, Training new staff, Collation of all internal and external paperwork and stock transfers, Managing warranties and after sales requests
Goldmark Jewellers - Westfield Kotara
06.2006 - 05.2008
- Excellent customer service skills, Managing ingoing and outgoing customer orders, complaints and inquiries, Communicating with customers, Working successfully in a team environment, Assisting with supervision of staff, Stock - Displaying, cleaning, updating, Opening and closing store, Cash Handling, Banking, EFTPOS, Laybys, Ezipay, Computer Skills, Training new staff, Collation of all internal and external paperwork and stock transfers, Managing warranties and after sales requests
J's Room - Westfield Kotara
10.2005 - 06.2006
- Excellent customer service skills, Managing ingoing and outgoing customer orders, complaints and inquiries, Communicating with customers, Telephone Enquiries, Working successfully in a team environment, Stock - Displaying, cleaning, updating, Cash Handling, EFTPOS, Laybys, Computer Skills
Groove Accessories - Westfield Kotara
11.2004 - 10.2005
- Excellent customer service skills, Managing ingoing and outgoing customer orders, complaints and inquiries, Communicating with customers, Supervision of staff, Telephone Enquiries, Working successfully in a team environment, Stock - Displaying, cleaning, updating, Cash Handling, Banking, EFTPOS, Laybys, Opening and closing store, Computer Skills
Bakers Delight - Edgeworth
06.2003 - 04.2004
- Excellent customer service skills, Managing outgoing customer orders, complaints and inquiries, Communicating with customers, Working successfully in a team environment, Stock - Displaying, updating, Cash Handling
Education
Cosmetic Tattooing - Brow & Lips Tattooing
Eye Design Acadamy
01-2022
Certificate IV - Beauty Therapy
Advanced School of Beauty
01-2019
Certificate III - Nail Technology
Advanced School of Beauty
01-2018
YEAR 11 -
Glendale Technology High School
01.2012
CERTIFICATE I - CHILDCARE
Glendale TAFE
01.2012
Skills
- Integrity
- Energy
- Commitment
- Ambition
- Ability to work well in a team environment
- Communicate on all levels
- Well grounded
- Good management and organization skills under challenging conditions
- Present and conduct myself in a consistent and professional manner at all times
- Listen and carry out tasks / projects through to completion / follow up
- Able to work well autonomously and self motivate
- People person
- Good sense of priority and humour
- Beauty Trends
- Lash and brow maintenance
- Sales and Upselling
- Retail experience
- Nail Polish Application
- Product Sales
- Waxing treatments
- Attention to Detail
- Workspace Organization
- Client consultation abilities
- Trend Monitoring
Personal Information
Age: 37
Timeline
Support Worker
Sunflower Services
04.2024 - Current
Property Manager
James Henry
05.2023 - 04.2024
Beauty Therapist
Meraki Elegance
08.2018 - Current
Patient Consultant
Hunter Imaging Group
07.2014 - 12.2017
Manager
Mink - Charlestown
09.2010 - 01.2012
Glasons - Westfield Kotara
11.2008 - 10.2009
Goldmark Jewellers - Charlestown Square
05.2008 - 11.2008
Goldmark Jewellers - Westfield Kotara
06.2006 - 05.2008
J's Room - Westfield Kotara
10.2005 - 06.2006
Groove Accessories - Westfield Kotara
11.2004 - 10.2005
Bakers Delight - Edgeworth
06.2003 - 04.2004
CERTIFICATE I - CHILDCARE
Glendale TAFE
Cosmetic Tattooing - Brow & Lips Tattooing
Eye Design Acadamy
Certificate IV - Beauty Therapy
Advanced School of Beauty
Certificate III - Nail Technology
Advanced School of Beauty
YEAR 11 -
Glendale Technology High School
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