Amanda King
60 Riverside Drive Tumbulgum
Summary
Dynamic barista with a proven track record at Soul Cafe, excelling in exceptional customer service and team leadership. Recognized for enhancing workflow efficiency and training new staff. Skilled in cash handling and maintaining cleanliness, consistently delivering high-quality beverages while fostering a welcoming atmosphere for patrons.
Overview
12
12
years of professional experience
Work History
Barista
Soul Cafe
Kingscliff, NSW
12.2021 - Current
- Prepared high-quality espresso beverages following standardized recipes.
- Delivered exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Operated coffee brewing equipment and maintained cleanliness of workstations.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Resolved customer inquiries and complaints promptly to maintain satisfaction levels.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaner
Tweed Coast Cleaning
Kingscliff, NSW
01.2014 - 03.2021
- Maintained cleanliness and sanitation standards in residential and commercial properties.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Education
No Degree -
Murwillumbah High
Skills
Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Problem-solving
Opening and closing duties
Active listener
Cleanliness
Exceptional customer service
Team leadership
Order taking
Cash register operation
Safe food handling
Safe food handling practices
Menu memorization
Timeline
Barista
Soul Cafe
12.2021 - Current
Cleaner
Tweed Coast Cleaning
01.2014 - 03.2021
No Degree -
Murwillumbah High