Amanda Lara Xavier
Dee Why,NSW
Summary
Reliable hard-worker accounting assistant currently studying a Master Degree on Accounting.
Experienced with customer service, management roles, problem-solution and able to learn fast the different demands of the company.
Overview
4
4
years of professional experience
Work History
Manager of Operations
Benbry Burgers
03.2023 - Current
- Established positive and effective communication among unit staff and organization leadership.
- Ordering from suppliers and inventory organization.
- Led and directed team members on effective methods, operations, and procedures.
- Managed time to juggle multiple tasks simultaneously with ease.
- Used POS system to enter orders, process payments and issue receipts.
Business Manager
Xavier Imóveis Ltda
01.2021 - 01.2023
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Assisted with hiring process and training of new employees.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Carefully screened tenancy applicants, pulling background investigations, credit reports and past rental history.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Monitored employee performance and addressing issues in accordance with company policies and procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
Administrative Assistant
Xavier Imóveis Ltda
01.2020 - 12.2021
- Answered multi-line phone system, routing calls, mail, solving customers problems and greeting visitors professionally, providing friendly, knowledgeable assistance.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
- Managed multiple tasks and met time-sensitive deadlines.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
Education
Master Degree On Accounting - Accounting
Torrens University Australia
Sydney, NSW09.2025
General English Advanced Course Certificate - English-as-a-Second-Language Education
Lexis English School
Manly, NSW09.2023
Bachelor of Business Admin. - Business Administration
Universidade Paulista
Alphaville, São Paulo - Brazil12.2019
Skills
- Customer Satisfaction
- Able to grasp new concepts quickly
- Reliable
- Responsible
- Full Australian Drivers License
- Organized
- Proactive
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Manager of Operations
Benbry Burgers
03.2023 - Current
Business Manager
Xavier Imóveis Ltda
01.2021 - 01.2023
Administrative Assistant
Xavier Imóveis Ltda
01.2020 - 12.2021
Master Degree On Accounting - Accounting
Torrens University Australia
General English Advanced Course Certificate - English-as-a-Second-Language Education
Lexis English School
Bachelor of Business Admin. - Business Administration
Universidade Paulista