Amanda Le
Springvale
Summary
Dynamic team player with proven customer service and cash handling skills honed at Hungry Jack's and various food service roles. Excelled in fast-paced environments, enhancing customer satisfaction and teamwork. Demonstrated quick learning ability and problem-solving prowess, ensuring operational efficiency and safety. Achieved significant improvements in service delivery through effective collaboration and a positive attitude.
Overview
3
3
years of professional experience
Work History
Team Member
Bonbons Bakery
01.2022 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Team Member
SUBWAY®Restaurants
08.2022 - 11.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
Crew Member
Hungry Jack's
10.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Team Member
Family Bakery Business
- Worked here on weekends and holidays when I was available
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Distributed food during busy peak periods to drive customer satisfaction.
Education
High School Student
Killester College
Springvale, VICSkills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cash Handling
- Customer Engagement
- Flexible Schedule
- Decision-making capabilities
Languages
Vietnamese
Professional Working
Timeline
Crew Member
Hungry Jack's
10.2023 - Current
Team Member
SUBWAY®Restaurants
08.2022 - 11.2023
Team Member
Bonbons Bakery
01.2022 - 08.2022
Team Member
Family Bakery Business
High School Student
Killester College
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