Amanda Lopez
Oakleigh South
Summary
As a recruitment professional with a strong track record, I possesses deep expertise in talent acquisition and client management. Valued for fostering collaborative team environments and delivering consistent results. Recognised for adaptability and commitment to meeting evolving business needs through strategic sourcing and relationship building.
Overview
12
12
years of professional experience
Work History
Senior Recruitment Consultant
Workfast Labour Hire
02.2024 - Current
- Oversee the entire hiring process for projects, with a focus on finding qualified candidates in the manufacturing, traffic control, civil, building & construction, and maintenance industries.
- Collaborate with clients and project managers to understand workforce requirements and provide specialised staffing solutions that fit operational budgets and schedules.
- Oversee a large portfolio of casual, permanent, and labour hire positions, continuously hitting client satisfaction and placement goals.
- Make use of recruiting data and market insights to promote proactive talent pipelining in addition to sharing these insights with clients to educate them on current market conditions.
Section Manager
Hays Recruitment
03.2021 - 01.2024
- Across electrical and plumbing divisions, I advanced from Resourcer to Section Manager over a 3 year tenure, acquiring end-to-end recruitment skills and developing into a leadership and business development position.
- Initially focused on candidate sourcing and fulfillment before transitioning into a full 360° consultant role, incorporating both cold and warm business development across electrical contracting, construction, and industrial clients.
- Built and expanded a strong client base by identifying new business opportunities, conducting site visits, and developing long-term partnerships with hiring managers and contractors.
- Successfully maintained and grew the desk whilst leading a team and contributed to the division’s overall profit margins by combining technical industry knowledge with a consultative sales approach. This was assisted through structured coaching and analysed data of previous years of growth and gaps in the market.
Customer Advisor
National Australia Bank (NAB)
01.2020 - 03.2021
- Handled large volumes of cash and high-value transactions with accuracy and accountability, following strict compliance and security procedures.
- Offered outstanding customer service for a variety of banking products and services, helping clients with transactions, account questions, and problem solving.
- Identified client needs and suggested suitable banking products and services to provide tailored support.
- Processed cheques, deposits, withdrawals, and foreign exchange transactions whilst keeping track of daily till balances to ensure there were no discrepancies at of EOD balancing.
Retail and Sales Assistant
Kmart, Fountain Gate
05.2013 - 11.2023
- Provided exceptional customer service by helping customers with product questions, purchases, and returns.
- Ensured that shelves were stocked, arranged, and visually appealing by upholding visual merchandising standards across departments (home and entertainment sections).
- Accurately and professionally handled cash and EFTPOS transactions while operating point-of-sale (POS) systems.
- Worked collaboratively with team members during high-traffic periods and store promotions to achieve daily sales and service targets.
Administration Assistant/Receptionist
St. Mina Medical Centre
02.2018 - 01.2020
- Served as the first point of contact for patients and visitors, delivering friendly and professional front-desk support in a busy medical practice.
- Managed appointment scheduling, patient check-ins, and phone enquiries, ensuring efficient flow of daily operations and minimal wait times.
- Accurately maintained patient records and handled confidential medical information in compliance with privacy and data protection standards.
- Coordinated correspondence between doctors, patients, pharmacies, and specialists, supporting smooth clinical communication and follow-ups.
- Performed general administrative duties including billing, Medicare claims processing, scanning, filing, and supply ordering to support overall clinic efficiency.
Education
Bachelor’s Degree - Human Resources
Deakin University
05-2021
Bachelor’s Degree - Psychological Science
Deakin University
01.2019
Skills
- I have a desire to learn new things and do so enthusiastically
- I possess great communications skills
- Working independently and as part of a team is one of my greatest assets
- I am constantly reliable and will be able to arrive at work on time as well as when needed
- I have always been trustworthy and been able to work with integrity when liaising with other team members, clients and candidates
Timeline
Senior Recruitment Consultant
Workfast Labour Hire
02.2024 - Current
Section Manager
Hays Recruitment
03.2021 - 01.2024
Customer Advisor
National Australia Bank (NAB)
01.2020 - 03.2021
Administration Assistant/Receptionist
St. Mina Medical Centre
02.2018 - 01.2020
Retail and Sales Assistant
Kmart, Fountain Gate
05.2013 - 11.2023
Bachelor’s Degree - Human Resources
Deakin University
Bachelor’s Degree - Psychological Science
Deakin University
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