Amanda Orgill

My key responsibly in my role at Cabrini is to provide exceptional customer service at all times, to follow the core values of the hospital in all that I do, always aiming to make a difference in the lives of our patients, visitors and co-workers. I also activate emergency responses and perform other general administration and communication tasks to support and assist the Customer Services team. Since my role is positioned at the main entrance of the hospital I am fully aware of the importance of making a positive first impression to all who come through the doors.

As Overseas Student & Community Engagement Manager my primary objective was to engage and support our global and local communities at the school. I performed my duties in accordance with all applicable standards, policies and regulatory guidelines to promote a safe environment for all. I developed and maintained courteous and effective working relationships with students, staff and the wider school community.

Relieving the Director of School & Community Relations for 6 weeks while also performing my duties as Overseas Student & Community Engagement Manager.

As Head of Admissions I guided families through the enrolment process, from application submissions to onboarding. I closely monitored enrolment numbers and trends to identify opportunities for improvement. I actively listened to the families, handled any concerns quickly and escalated any major issues to the appropriate party. I offered friendly and efficient service to prospective families and was able to handle most situations with ease.

Worked part-time within the Admissions Team, performing administrative duties and providing customer service support. I assisted with Open Days and conducted School Tours as and when required.

• Processing incoming applications, including data entry and preparing letters to parents.
  
• Working with the Year Group Leaders / Head of Learning Strategies / School Counselor to arrange student assessments.
  
• Answering incoming telephone calls and reception enquiries regarding admissions to the school either directly with prospective parents or through relocation companies.
  
• Conducting weekly school tours and make arrangements to show visiting parents/students the school facilities.
  
• Liaising with parents in offering places to new students.
  
• Working with Year Group Leaders on class allocation for new students.
  
• Assigning 'houses' for all new students.
  
• Working with the HR Office on any incoming staff children applications.
• Liaising with the Development Office on Debenture applications.

Worked full-time with the Reception classes, supporting the Reception Teacher/s by preparing and assisting in all class activities and school excursions.

As HR Manager my key responsibilities included a wide range of hands-on generalist HR duties such as recruitment, training, performance management, staff communication and HR administration (including wages).

As CSM I managed the customer services within the store to ensure customer service was maintained to the highest standard at all times. I was Line Manager to Lay-by, Refunds, the Cosmetic Counter and the Sound Department.

My role was to ensure an exceptional level of customer service was provided at all times. As a casual team member at Target Camberwell I served customers and supervised staff.