Amanda Lovell
Claremont,TAS
Summary
Empathetic person with good understanding of different cultures, perspectives and experiences. Eager to put leadership and problem-solving skills into practice. Personable and dedicated to helping people navigate difficult situations and resolve conflicts positively and constructively.
Overview
11
11
years of professional experience
Work History
Sales Associate
Coogans
Moonah, TAS
01.2008 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Pauls Warehouse
Moonah, TAS
01.2006 - 01.2008
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School Diploma -
Cosgrove High School
Glenorchy, TAS11.1997
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
Additional Information
References:
Karen Chopping - Coogans - Sales Manager - 0488060763
Timeline
Sales Associate
Coogans
01.2008 - 12.2016
Customer Service Representative
Pauls Warehouse
01.2006 - 01.2008
High School Diploma -
Cosgrove High School