Amanda Lynn
Mount Gambier,SA
Summary
Having the opportunity to be self-employed managing my own business has hi-lighted the importance of providing excellent customer service to generate loyal clientele. It has also allowed for my personal development when dealing with customers in challenging situations to display patience and professionalism in order to achieve a positive outcome.
Overview
24
24
years of professional experience
Work History
Car Detailer
Self Employed
12.2015 - Current
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
- Provided exceptional customer service and addressed customer inquiries.
- Provided exceptional customer service by addressing specific concerns or requests during the detailing process.
Real Estate Assistant
Elders Real Estate
04.2002 - 10.2010
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
- Assisted in closing transactions smoothly by preparing necessary documentation and coordinating with title companies, lenders, and inspectors.
- Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.
Waitress Supervisor
The Commodore
06.2004 - 12.2007
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Storeperson
Gardner Bearings
02.2000 - 04.2002
- Picked stock according to order sheets and prepared for transport.
- Operated equipment such as hand trucks, pallet jacks and forklifts on daily basis.
- Restocked shelves and helped customers locate desired items.
- Received and checked incoming goods for damage and discrepancies with paperwork.
- Collaborated with team members to optimize store operations and achieve performance goals.
Education
Certificate II - Hospitality
TAFE SA
Mount Gambier, SA07.1998
SACE Stage 2 -
Grant High School
Mount Gambier, SA12.1997
Skills
- Customer Service
- Communication and Interpersonal Skills
- Honest and Dependable
- Decision-Making
- Reliable and Responsible
- Calm and Pleasant Demeanor
References
Professional (Elders)
Gale Baker
Mob: 0459 239 118
Majella Wines (Client)
Nerys Merrett
Mob: 0418 822 438
Timeline
Car Detailer
Self Employed
12.2015 - Current
Waitress Supervisor
The Commodore
06.2004 - 12.2007
Real Estate Assistant
Elders Real Estate
04.2002 - 10.2010
Storeperson
Gardner Bearings
02.2000 - 04.2002
Certificate II - Hospitality
TAFE SA
SACE Stage 2 -
Grant High School
Similar Profiles
Rebecca HeadlandRebecca Headland
Small business owner at self employedSmall business owner at self employed
Joseph CruzJoseph Cruz
Mover at Self EmployedMover at Self Employed
Damian RasmussenDamian Rasmussen
Skilled Gardner at Self EmployedSkilled Gardner at Self Employed
Vinny WoodVinny Wood
Barber at self employedBarber at self employed
Will RuwoldtWill Ruwoldt
Farm Hand at NAFarm Hand at NA