Summary
Overview
Work History
Education
Skills
Timeline
Generic

AMANDA Manns

Clarkson,WA

Summary

Reliable Direct Care Worker offering exceptional care in home environments. Passionate about supporting patient progress by monitoring medication reactions, observing behaviors and teaching healthy habits. Dedicated to patient safety, wellness, and happiness.

Overview

24
24
years of professional experience

Work History

Home Support Worker

enrich/ Australian Unity
perth, WA
07.2022 - Current
  • Administered medications following prescribed schedules and guidelines.
  • Maintained a clean and safe environment for clients at all times.
  • Performed housekeeping duties, including laundry, vacuuming and dusting.
  • Developed strong relationships with clients, fostering trust and comfort.
  • Provided emotional support through active listening, empathy and compassion.
  • Observed behavior changes in clients and reported any significant information to supervisor or case manager.
  • Assisted with personal hygiene tasks such as toileting, showering and bathing, shaving and oral hygiene.
  • Planned and cooked meals according to the nutritional needs of each client.
  • Assisted individuals with mobility issues in transferring from bed to wheelchair and vice versa.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Encouraged clients to participate in meaningful activities that promote independence and well-being.
  • Listened attentively to clients' concerns about their health status or quality of life issues.
  • Provided transportation assistance for medical appointments and social engagements.
  • Maintained detailed records of services performed on clients.

Cleaner

Cervantes Pinnacle Resort And Motel
Cervantes, WA
05.2018 - 10.2018
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals and materials properly and with caution.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Front of house
  • Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.

Owner operator

QTZ Clothing Jurien Bay,
Jurien Bay, WA
01.2014 - 08.2018
  • Managed day-to-day business operations.
  • Stock rotation
  • Purchasing of stock
  • Continuously looking for new suppliers
  • Banking
  • Money handling
  • Consulted with customers to assess needs and propose optimal solutions.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Receptionist

Bay Glass Jurien Bay
Jurien Bay, WA
01.2009 - 02.2011
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered telephone Calls
  • Filled out job sheet enquiries
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointment and corresponded with clients
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.

Night Fill and Meat Packer

IGA Jurien
Jurien Bay, WA
01.2007 - 01.2008

Restocking of shelves

  • Packaged and attached labeling to various meat selections.

Home Health Care Aide

Home care Private
Perth, WA
01.2003 - 01.2006
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided mobility assistance such as walking and regular exercising.
  • Home cleaning
  • Making it possible for the elderly to stay in the own home
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Administered medication as directed by physician

Work Experience

Anglicare
Bunbury, WA
01.2002 - 02.2002
  • Family visiting centre
  • Assisting in supervised visits and child handover, duties
  • Corresponding with clients and Lawyers

Play Leader, Co-ordinator

TAFE
Bunbury, WA
01.2002 - 01.2002
  • Leadership program
  • Discussion and debate on community issues and needs
  • Success stories
  • Collaboration and partnering 2002
  • Forrest personal
  • Meetings with clients
  • On job check ups
  • Corresponding with work placements
  • Job network
  • Learned new skills and applied to daily tasks to improve efficiency and productivity
  • Participated in team-building activities to enhance working relationships

Education

Certificate3 Community Services -

South West Regional Collage
Bunbury, WA
2002

Skills

  • Records administration
  • Helpdesk administration
  • Customer Service
  • Organizational skills
  • Communication skills
  • Time management
  • Patient Care Recordkeeping
  • Laundry Washing, Drying and Ironing
  • Observation Communication
  • Family Support and Instruction
  • Mobility Assistance
  • Client Relationship and Rapport
  • Verbal and Written Communication
  • Progress Monitoring
  • Patient and Compassionate
  • Bed Making and Changing
  • Bathing Support
  • Dietary Orders Compliance
  • Medication Administration
  • Emotional Support and Companionship
  • Meal Planning and Preparation
  • Dementia Care
  • Patient Lifters
  • Safety Monitoring
  • Multitasking and Prioritizing
  • Dressing Changes
  • Basic Housekeeping
  • Conflict Resolution
  • Fall Prevention
  • Elder Care
  • Strong Work Ethic
  • Positive Team Player
  • Cart Stocking and Organization
  • Relationship Building
  • Safe Chemical Handling
  • Supplier Monitoring
  • Administrative Management
  • Goal Setting
  • Decision Making
  • Sales Promotion
  • Sales Tracking
  • Employee Motivation
  • Customer Service Management
  • Price Structuring
  • Market and Competitor Research
  • Customer Relations
  • Direct Sales
  • Money Handling
  • Purchasing Leadership
  • Layout Planning
  • Medication administration
  • Personal hygiene assistance
  • Meal planning
  • Mobility support
  • Trust building
  • Emotional support
  • Professional boundaries
  • Client safety and first aid

Timeline

Home Support Worker

enrich/ Australian Unity
07.2022 - Current

Cleaner

Cervantes Pinnacle Resort And Motel
05.2018 - 10.2018

Owner operator

QTZ Clothing Jurien Bay,
01.2014 - 08.2018

Receptionist

Bay Glass Jurien Bay
01.2009 - 02.2011

Night Fill and Meat Packer

IGA Jurien
01.2007 - 01.2008

Home Health Care Aide

Home care Private
01.2003 - 01.2006

Work Experience

Anglicare
01.2002 - 02.2002

Play Leader, Co-ordinator

TAFE
01.2002 - 01.2002

Certificate3 Community Services -

South West Regional Collage
AMANDA Manns