Amanda Sheehan

• Collected soiled linens and clothing and pretreated stains.
• Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
• Maintained safety practices at all times to protect personnel and laundry loads.
• Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
• Operated steam and flat iron pressers to keep clothes wrinkle-free.

• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Used time management and efficient cleaning methods to meet deadlines.

• Conducted regular room inspections to verify compliance with housekeeping standards.
• Communicated repair needs to maintenance staff.
• Managed laundry sorting, washing, drying, and ironing.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Increased employee performance through effective supervision and training.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Completed schedules, shift reports, and other business documentation.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.

Department of Justice and Regulation Victoria

Justice Officer

Warrnambool, Victoria

intranet functions

Attend meetings of Aboriginal Justice Advisory Committee – both Local & Regional committees

Contribution to the Aboriginal Justice Agreement & attend Local Yarning sessions with Elders and RAJAC Officer contribute and deliver feedback.

Attend Aboriginal communities/missions to facilitate a collaborative approach to “closing the gap” – Birth Deaths and Marriages Indigenous Access fund delivered via Justice Bus at all Local Aboriginal Cooperatives, Network and provide assistance with Indigenous Access fund.

Demonstrated commitment to the departments "One Justice" values Active champion on Regional Koori Inclusion Action P

Community Correctional Services

Sheriff Office Victoria

Regional Aboriginal Justice Advisory Committee

Birth, Deaths and Marriages

Consumer Affairs Victoria

Appropriate Despite Resolution

Working With Children

Greet and liaise with clients and stakeholders creating an open and responsive environment that reflects the Department's commitment to the delivery of Justice.

Undertake tasks that provide efficient administration function, including accounts payable, file management and mail.

Participate in the development of the Regional Administration Team, including continuous improvement activities, team building and business planning.

Provide information, either verbal or in writing to a range of clients in accordance with the business processes.

Provide operational support activities to programs delivered at the Location, which may include accessing private information regarding clients from department databases as required, maintaining files and organising schedules and meetingsManage and monitor a caseload of indigenous offenders on Reparation and Court imposed Orders including, Graffiti Removal Orders, Safe Night Out, and Community Services Orders.

Health and Safety Representative for Local location. Complete Annual Audit, Chair Monthly Meetings, create Local Action Plan.

Conflict Management: Understanding motivations of others, acknowledging emotions of others, and actively listening to clarify and defuse conflict situations and provide solutions.

Computer Skills: Effectively use Department computer systems for basic word processing, email, appointment scheduling, and internet and lan Group.