Summary
Overview
Work History
Education
Skills
Certification
Interests
Work Availability
Work Preference
Languages
Timeline
Hi, I’m

Amanda McKay

Amanda McKay

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
years of professional experience
2

Certifications

Work History

Neptune's Cafe

Kitchen Hand
08.2023 - Current

Job overview

  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and preparing fresh sandwiches, wrap and rolls.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Followed recipes and chef instructions to prepare food correctly.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Maintained proper food storage procedures to preserve ingredient freshness while minimizing risks of contamination or spoilage.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Prepared simple menu items independently when necessary while maintaining high-quality standards set forth by chefs or supervisors.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Maintained inventory levels, ensuring availability of necessary supplies without overstocking.
  • Enhanced customer satisfaction by quickly resolving issues related to food quality or preparation times.
  • Streamlined dishwashing process, allowing for quicker turnaround of kitchen utensils and cookware.
  • Fostered culture of continuous improvement, suggesting changes that improved kitchen efficiency and employee satisfaction.
  • Assisted in training new kitchen hands, leading to more competent and efficient kitchen staff.
  • Adapted to different kitchen stations as needed, showcasing versatility and broad skill set.
  • Lifted and carried heavy materials.
  • Maintained composure and work quality while under stress.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Monitored food temperature, discarding items not stored correctly.

Windmill Roadhouse

Manager
02.2021 - 06.2023

Job overview

  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Exercised good judgment and decision-making in escalating concerns and resolving issues.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Entered time and attendance logs in preparation for payroll.
  • Maintained adequate staffing to meet objectives within budget.
  • Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
  • Built and maintained working relationships with peers and upper management.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Increased likelihood of repeat business by building friendly relationships with customers.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Cleaned windows, glass partitions and mirrors with cleaners and sponges.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Sanitized frequented areas and equipment using approved supplies.
  • Restocked supplies, replacing toiletries, liners and soaps.
  • Replenished supply of hand soap, paper towels and other consumables.
  • Emptied wastebaskets to transport trash and waste to proper disposal areas.
  • Scrubbed bathrooms, removing soap scum, mould and excess dirt from sinks and shower area.
  • Responded to emergency cleaning requests to meet client expectations.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Peeled and cut fruit and vegetables to prepare for cooking or serving.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Utilized various preparation and cooking methods to create menu items in accordance with recipes.
  • Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Prevented spoilage or cross-contamination by storing food in designated containers and areas.
  • Restocked pantry with nonperishable food items to prevent stock from running low.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Prepared variety of foods according to exact instructions and recipe specifications.

Liberty Roadhouse & Caravan Park Gingin

Service Station Attendant
12.2019 - 10.2020

Job overview

  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Sold store items and vehicle services to customers.
  • Inspected identification to determine proper age of customers for alcohol or cigarettes.
  • Collected payments for dispensed gas and tendered change or charged purchases to credit cards and issued receipts to customers.
  • Cleaned parking areas, restrooms or equipment and removed trash.
  • Activated fuel pumps to fill fuel tanks of vehicles with gasoline or diesel fuel.
  • Answered customers' questions and addressed complaints in person and via phone.
  • Provided customers with information about local roads or highways.
  • Responded to questions about local area and company services.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Sanitized frequented areas and equipment using approved supplies.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, sanitizing sinks and tidying storage shelves.
  • Scrubbed bathrooms, removing soap scum, mould and excess dirt from sinks and shower area.
  • Maintained safety protocols through safe handling of equipment and chemicals.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Checked bathrooms, restocking towels, rugs and toiletries before guest check-in.
  • Furnished guests with clean linens and supplied rooms with toiletries.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Mapped out daily cleaning work assignments by assessing vacant room roster.

Environmental Industries

Landscaper
02.2016 - 01.2017

Job overview

  • Cut and trimmed lawns using power mowers and edgers.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Pruned and trimmed trees and shrubs with shears and pruning saws.
  • Followed planned landscaping designs to lay sod, seed grass or plant flowers and foliage.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Pruned trees and bushes to improve visibility and shape.
  • Applied mulch and burlap coverings to bushes and trees for winter.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
  • Trimmed or edged around flower beds, walks, or walls.
  • Raked, mulched and composted leaves.
  • Planted trees, shrubs, bushes and flowers in decorative planters and displays.
  • Trimmed flowers and cleaned flower beds.
  • Pruned and trimmed trees and hedges with shears or pruners.
  • Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.

Gingin District High School

Educational Assistant
02.2002 - 07.2014

Job overview

  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Supported students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education staff.
  • Encouraged social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
  • Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.

Education

Balga Senior High School
Balga, WA

High School Diploma
12.2001

University Overview

Skills

  • Project Management
  • Staff Development
  • Training and Development
  • Verbal and Written Communication
  • Scheduling and Coordinating
  • Hiring and Training
  • Managing Operations and Efficiency
  • Problem Resolution
  • Staff Training
  • Teamwork and Collaboration
  • Work Planning and Prioritization
  • Complex Problem Solving
  • Documentation and Reporting
  • Issue and Conflict Resolution
  • Time Management
  • Negotiation and Conflict Resolution
  • Calm Under Pressure
  • Customer Relationship Management
  • Shift Scheduling
  • Professional and Courteous
  • Customer Service
  • Decision Making
  • Basic Computer Skills
  • Good Judgment
  • Positive attitude
  • Kitchen cleaning and maintenance
  • Customer service
  • Team collaboration
  • Punctual and reliable
  • Cleaning and sanitation
  • Kitchen organization
  • Workplace health and safety
  • Cooking
  • Chopping vegetables
  • Dedicated work ethic
  • Stock management
  • Food safety measures
  • Trash removal and recycling
  • Food storage
  • Recipe following
  • Basic culinary techniques
  • Flexible and adaptable
  • Sweeping and mopping
  • Customer engagement
  • Creative thinking
  • Cash register operation

Certification

Food Handler Certificate - 2025

RSA Certificate - 2025

Interests

  • I like working with my hands and fixing things
  • Watching Movies and TV Shows
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Gym Workouts
  • Music
  • DIY and Home Improvement
  • Cooking
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

RemoteOn-Site

Important To Me

Work-life balanceCareer advancementCompany CulturePersonal development programs

Languages

English
Advanced (C1)

Timeline

Kitchen Hand
Neptune's Cafe
08.2023 - Current
Manager
Windmill Roadhouse
02.2021 - 06.2023
Service Station Attendant
Liberty Roadhouse & Caravan Park Gingin
12.2019 - 10.2020
Landscaper
Environmental Industries
02.2016 - 01.2017
Educational Assistant
Gingin District High School
02.2002 - 07.2014
Balga Senior High School
High School Diploma

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Amanda McKay