Amanda Miller
Flinders Park,South Australia
Summary
I’m a highly organised, professional and personable individual with many years experience as a valued Cabin Manager for a large Aviation Company. I have an excellent history of dealing with people and remaining calm while working in a high pressure environment. I am a service oriented person with excellent communication skills, looking for a new challenge.
Overview
27
27
years of professional experience
Work History
Senior Cabin Crew Check
Alliance Airlines
09.2007 - Current
- Operate as Cabin Manager on multiple aircraft types, for Mining Contracts, Adhoc Charters and Qantas Airways
- Train other crew members, conduct competency and compliance assessments on other crew members
- Safety and comfort of passengers
- Working in a leadership role, following strict SOP’s, conflict resolution, customer service and ensuring on time performance
- Promoted to Trainer, Checker, Senior Check
- Assisted expansion of base from 18 Cabin Crew to 80 in a matter of months with new fleet type.
Front Office Receptionist, Cabin Crew Administrator
National Jet
10.2002 - 09.2007
- Front Office Receptionist promoted to Cabin Crew Administrator
- Switchboard and general administration support
- Looking after 300+ Cabin Crew in areas such as annual leave, uniforms, allowances, ground schools, monthly reporting and assisting HR with recruitment
- Aircraft endorsed and operating as Cabin Manager at the same time.
- Interacted with customers and staff by phone, email, or in-person to provide information.
Dental Assistant/Receptionist and Radiographer
11.1996 - 10.2002
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Greeted patients, booked appointments and processed accounts
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties
- Use of intra oral and OPG radiography machines
Education
Certificate 3 Health Administration -
TAFE SA
Dental Nursing Certificate & Dental Radiography -
SA Dental Hospital
SACE -
Reynella East High School
11.1995
Skills
- Strong written and verbal communication
- Excellent time management
- Very organised
- Detail oriented
- Experience in leadership roles
- Over 20 years customer service experience
- Reliable
- Fast learner
- Emergency Situations Management
- Coaching and Training
- Senior First Aid and CPR trained
References
Available upon request
Hobbies And Interests
- Family time
- Yoga
- Pilates
- Walking my dog
- Reading
Timeline
Senior Cabin Crew Check
Alliance Airlines
09.2007 - Current
Front Office Receptionist, Cabin Crew Administrator
National Jet
10.2002 - 09.2007
Dental Assistant/Receptionist and Radiographer
11.1996 - 10.2002
Certificate 3 Health Administration -
TAFE SA
Dental Nursing Certificate & Dental Radiography -
SA Dental Hospital
SACE -
Reynella East High School
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