Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
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Amanda Natalia

Rosebery,NSW

Summary

Passionate and proactive individual. Organized and dependable at managing multiple priorities with a positive attitude. Have a high willingness to learn and seek full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Helpdesk

Telkom Akses
03.2022 - 06.2023
  • Operating system using logic application
  • Worked to ensure positive customer experience
  • Create reports weekly and monthly
  • Documented support interactions for future reference.
  • Provided basic end-user troubleshooting and desktop support.
  • Created user accounts and assigned permissions

Special Needs Teacher

Private Company
06.2021 - 02.2022
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Taught multiple subjects to students with intellectual or emotional disabilities.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Worked with students with moderate to severe autism to increase life skills.
  • Encouraged students to take ownership of learning by providing choices.
  • Collaborated with other educators to develop instructional strategies.

Education

Bachelor of Education - Guidance And Counseling

Sanata Dharma University
Yogyakarta, Indonesia
01.2020

Skills

  • Microsoft Office
  • Interpersonal Skills
  • Effective Time Management
  • Adaptability
  • Multi - tasking
  • Attention to detail
  • Work Planning and Prioritization
  • Team Collaboration

Certification

English Language Skill

- IELTS, Score 6.00

Additional Information

Visa : Working Holiday Visa (462)

Languages

Indonesian
Native language
English
Upper intermediate
B2

Timeline

Helpdesk

Telkom Akses
03.2022 - 06.2023

Special Needs Teacher

Private Company
06.2021 - 02.2022

Bachelor of Education - Guidance And Counseling

Sanata Dharma University

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Amanda Natalia