Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Amanda Nelson

North Gosford,NSW

Summary

To work toward a position of responsibility within a company with community values and deliver quality service.

Passionate about contributing positively to the company with skills I have attained.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Warehouse Team Member

Amazon
06.2024 - Current

Pick from conveyor belt

Stow into designated storage bags using electronic scanner

Pack (using tetris) boxes and bags onto pallets

Wrap pallets

Stage trolleys using scanner for delivery drivers

Customer Sevice Representative

Pattisons Patisserie
03.2004 - 02.2024
  • Promptly responded to inquiries and requests from customers.
  • Offered promotions and new product samples
  • Trained staff on opening and closing practices as well as company procedures and standards
  • Handled customer inquiries and suggestions courteously and professionally.
  • Maintained clean and orderly checkout areas by cleaning floors, emptying bins and wiping down/sanitising benches/ tables and equipment
  • Collaborated with team members to stay current on stock levels, complete accurate orders in-house to our other stores and resolve issues.
  • Updated merchandising production sheet, and maintained records for kitchen.
  • Counted float, maintained change levels and put money away each day
  • Participated in team meetings and training to stay informed about product updates and new procedures
  • Worked flexible hours across weekend, and public holidays
  • Took part in team projects ( like Christmas wrapping) demonstrating an ability to work collaboratively and effectively.
  • Learned and adapted quickly to new ordering software
  • Acted as a team leader in store delegating tasks and providing feedback to manager

Education

Diploma In Business Administration - Administration

Northern Sydney Institute of TAFE
Hornsby, NSW
10.2009

Skills

  • Calm Under Pressure
  • Basic Math
  • Self-Directed
  • Friendly, Positive Attitude
  • Customer Relations
  • Decision-Making

Certification

Food safety supervisor certificate

Completed September 2023

Valid until September 2028

Additional Information

Interests


Self-help books

Yoga

Religion studies

Budgeting and planning

Documentaries

Cooking

Timeline

Warehouse Team Member

Amazon
06.2024 - Current

Customer Sevice Representative

Pattisons Patisserie
03.2004 - 02.2024

Diploma In Business Administration - Administration

Northern Sydney Institute of TAFE
Amanda Nelson