Summary
Overview
Work History
Education
Skills
DOB
Availability
Certification
Reference
Timeline
Generic

Amanda Paleka

Carlingford,NSW

Summary

(1) Barista knowledgeable in all aspects of coffee shop operations including impeccable customer service, staff management, supply ordering and creating a warm, welcoming environment. Barista with 4 years in fast-paced coffee shop. Experience with iced and blended coffee drinks, preparing and serving food and flawless customer service.

(2) Administrative assistant who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale. 

Overview

11
11
years of professional experience
1
1
Certification

Work History

Barista

Gloria Jeans
08.2015 - Current
  • Made and served café beverages with speed, quality and consistency.
  • Advised customers on whole bean and bulk tea purchases, detailing origin, flavor and pairing recommendations.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment 
  • Prioritized drink requests while managing interruptions.
  • Conducted successful cash audits at the end of each shift.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.

Barista

Macdonalds
03.2013 - 05.2015
  • Performed all position responsibilities accurately and in a timely manner.
  • Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.
  • Diligently restocked work stations and display cases.
  • Cooked and packaged large batches of food that were prepared to order or kept hot until needed.
  • Assisted staff in building their expertise of coffees, teas and merchandise.
  • Prepared coffee, straightened up chairs and table, opened register and carried out other opening duties.
  • Used signage and verbal communication to encourage recycling and composting.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.


Administrative assistant

Marie Stopes International
01.2016 - 10.2016
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Directed guests and routed deliveries and courier services.
  • Answered and managed incoming and outgoing calls while recording accurate messages. 
  • Trained new employees on multiple medical billing programs and data entry software.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
  • Prepared patient charts accurately and neatly for the clinic.
  • Diligently filed and followed up on third party claims.
  • Prepared patient charts, pre-admissions and consent forms as necessary.
  • Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
  • Professionally and courteously verified appointment times with patients.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Coded inpatient charts at a rate of 25 per day.
  • Precisely completed appropriate claims paperwork, documentation and system entry.

Education

High School Diploma - undefined

Macgregor State High School
Macgregor, Brisbane
2012

High School Diploma - undefined

Macgregor State High School
Macgregor, Brisbane
2012

Skills

  • Exceptional customer service
  • Foam art
  • Opening and closing duties
  • Quick learner
  • Commitment to quality and service
  • Experience with catering and events
  • General knowledge of computer software
  • Honest, trustworthy and punctual

DOB

10/10/1996 Age 20 

Availability

{Between 21/11/16 - 19/11/16}

Monday- Friday 4pm- close 

Saturday - Sunday - Open to close 

After 19/11/16

Monday to Friday - Open 6 am to close

Saturday- Sunday- Open 6 am to close

 

 

Certification

Statement of Attatinment- SITSS00024 Responsible service of Alcohol 

Certificate: Barista techniques training- delivered by Cerebos. 

Advanced Bartending Course : EBS Sydney (currently undertaking course)

Reference

Shareen Azam

Gloria Jeans coffees' Franchisee Owner

E: grimo68@bigpond.com

P: 07 3806 7700 

 

Eileen Watson 

Manager at Macdonalds 

P: (07) 5433 1151

 

Gayle Gayton 

Manager at Marie Stopes International 

E: gayle.gayton@gmail.com

P: 0466 274 055

 

Paul Martin 

Doctor at Marie Stopes International 

E: nitramluap@me.com

Timeline

Administrative assistant

Marie Stopes International
01.2016 - 10.2016

Barista

Gloria Jeans
08.2015 - Current

Barista

Macdonalds
03.2013 - 05.2015

High School Diploma - undefined

Macgregor State High School

High School Diploma - undefined

Macgregor State High School

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Amanda Paleka