Amanda Phillips

SMS Healthcare

Southport, Queensland

06.2010 - Current

Maintained accurate patient information in electronic health records system.
Participated in quality improvement initiatives to ensure compliance with regulatory standards.
Assisted with daily operations such as opening and closing the clinic, daily banking, managing inventory levels, ordering supplies.
Reviewed invoices for accuracy prior to payment processing.
Performed data entry into various systems including EHRs, PMS .
Developed processes to streamline workflow within the practice.
Conducted financial counseling to ensure patients were aware of the cost of services prior to treatment.
Provided customer service for both in-person and telephone inquiries from patients, families, and other healthcare professionals.
Assisted with preparing reports related to billing activities or other administrative tasks.
Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
Created and implemented policies and procedures for effective practice management.
Motivated staff by offering direction and providing constructive feedback.
Recruited, hired and trained new staff.