Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amanda Raeside

Homemaker
Seville Grove

Summary

Dedicated and passionate worker, with experience in mental health and aged care settings. Skilled in providing person- centered care, assisting people with daily tasks, achieving personal goals and offering emotional support. Proven ability to build trusting relationships, foster independence and promote well being. Experienced in providing in home care, including personal hygiene assistance, medication reminders and transportation to appointments. Committed to making a positive difference in peoples lives by offering empathetic, reliable and goal orientated support.

Overview

13
13
years of professional experience

Work History

Homemaker

N/A
01.2016 - Current
  • Multitasking and prioritising tasks effectively.
  • Active listening and empathetic communication, both verbal and written.
  • Decision making under pressure.
  • Managing household budgets and expenses.
  • Scheduling and coordinating activities and appointments.
  • Conflict resolution and problem solving.
  • Demonstrating respect, friendliness and willingness to help wherever needed.
  • Crisis management in an emergency.
  • Basic bookeeping and financial tracking.
  • Record keeping.

Team Leader

Chorus
04.2015 - 01.2016
  • Responded to employee enquiries to provide information regarding payroll deductions and related issues.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Coordinated with HR personnel to verify accuracy and completeness of employee information.
  • Managed employee records on database to maintain accuracy and updated information.
  • Provided excellent customer service by addressing employee's enquiries regarding payroll promptly and accurately.
  • Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
  • Ensured accurate employee payment, meticulously auditing timesheets and resolving discrepancies.

Mental Health Support Worker

Chorus
07.2012 - 04.2015
  • Encouraged self care among patients by teaching coping strategies, stress management techniques and relaxation exercises.
  • Built strong compassionate relationships with clients to deliver emotional support and companionship.
  • Maintained confidentiality while documenting patient information according to regulations and company policies.
  • Liaised between myself and staff to help coordinate care for patients transitioning from hospitalisation back into the community setting.
  • Supported patients in achieving personal goals through goal setting exercises and step by step guidance.
  • Enhanced patient well being by providing empathetic and compassionate support in daily activities.
  • Recognised and responded to signs of potential self harm or suicide risk, utilising appropriate intervention strategies and resources to ensure patient safety.
  • Engaged in active listening and problem solving to help alleviate patient anxiety.
  • Empowered clients to improve their social interactions and independent living abilities through targeted activities.
  • Assistted paitents to establish and maintain routines for everyday living.
  • Participated in ongoing professional development opportunities to stay current on best practices within the field of mental health support.
  • Documented client progress in confidential files.

Community Aged Care Worker

Chorus
07.2012 - 04.2015
  • Established trust based relationships with clients through empathetic communication and active listening skills.
  • Assisted clients with daily living activities, promoting independence and overall wellbeing.
  • Provided personal hygiene care for clients.
  • Engaged clients in meaningful conversation and ensured comfort whilst providing personal care.
  • Provided oral care for clients.
  • Assisted with dressing, grooming, meal preparation and medication reminders with clients.
  • Built strong compassionate relationships with clients to deliver emotional support and companionship.
  • Recognised and reported abnormalities or changes in clients health status to case manager.
  • Transported and assisted clients to events, activities, medical appointments and shopping trips.
  • Completed ongoing professional development opportunities to stay current on industry policies and best practices in aged care services.
  • Maintained confidentiality while documenting patient information according to regulations and company policies.

Education

Certificate III - Assistant in Nursing

My Flex Training
Perth, WA
04.2001 -

Apprenticeship - Hairdressing

Fremantle Tafe
Fremantle, WA
04.2001 -

High School Diploma -

Armadale Senior High School
Armadale, WA
04.2001 -

Skills

Excellent verbal and written communication skills

Empathetic and Compassonette

Paitent and resilient

Active listener

Adaptible- work with a diverse range of people and cultures

Kind, friendly positive attitude

Time management and prioritization

Problem solving and Critical Thinking

References

Personal Reference: Lynsey Burgoyne 0402 917 579


Personal Reference: Annie Knoth 0431 230 696

Timeline

Homemaker

N/A
01.2016 - Current

Team Leader

Chorus
04.2015 - 01.2016

Mental Health Support Worker

Chorus
07.2012 - 04.2015

Community Aged Care Worker

Chorus
07.2012 - 04.2015

Certificate III - Assistant in Nursing

My Flex Training
04.2001 -

Apprenticeship - Hairdressing

Fremantle Tafe
04.2001 -

High School Diploma -

Armadale Senior High School
04.2001 -

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