Amanda Rembacz
Bokarina
Summary
Installation Coordinator with expertise in scheduling and customer service at Solahart. Proven ability to enhance operational efficiency through effective CRM management and training. Skilled in Microsoft Excel and adept at fostering strong relationships with tradespeople, ensuring seamless project execution and timely installations. Committed to achieving monthly KPIs and improving client satisfaction. Experienced with managing and coordinating installation projects from start to finish. Utilizes problem-solving skills and team collaboration to ensure successful project execution. Knowledge of industry standards and best practices ensures high-quality results and satisfied clients.
Overview
12
12
years of professional experience
Work History
Installation Coordinator
Solahart
Sunshine Coast, Queensland
05.2019 - Current
- Scheduling installation for Solar Hot Water, Solar Power and Battery Installs.
- Scheduling servicing of Solar Hot Water and Solar Power.
- Overseeing and supporting Administration Staff.
- Monthly KPI commitments.
- Customer installation bookings and processing invoices.
- Customer communications post installations.
- Following up on overdue debts.
- Training new staff with all office procedures.
- Full communication with all Tradespeople.
- Ordering of stock.
- Maintaining updates is the CRM and reports or job progress.
- Organizing damage repair issues.
Office Coordinator
Laser Plumbing
07.2017 - 05.2019
- Reception.
- Cashflow.
- Managing Directors calendar.
- Payroll.
- Scheduling of Commercial and servicing jobs.
- Council correspondence and inspections.
- Preparation of Construction job folders.
- Preparation of Tool box meetings.
- Accounts Payable.
- Reconciliation of bank accounts.
- Processing quotes.
Receptionist Administrator
RGD Construction
Sunshine Coast, Queensland
01.2014 - 07.2017
- Reception.
- Accounts payable.
- Diary management.
- Construction site management requirements.
- Stationery.
- Meet and greet with clients.
- Notes for monthly meetings.
Skills
- Solahart CRM Scheduling system
- Microsoft Excel
- Microsoft Office
- MYOB
- Xero
- Simpro
- Scheduling coordination
- Installation troubleshooting
Timeline
Installation Coordinator
Solahart
05.2019 - Current
Office Coordinator
Laser Plumbing
07.2017 - 05.2019
Receptionist Administrator
RGD Construction
01.2014 - 07.2017
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