Amanda Robertson
Rockingham,WA
Summary
Proven experience in housekeeping and Customer service. Always maintaining high standards of cleanliness and Client satisfaction, practiced skills in efficient cleaning techniques and empathetic communication. Achieved regular Clients through my service delivery and reliability, demonstrating a strong ability to multitask and manage time effectively.
Overview
3
3
years of professional experience
Work History
Private Cleaning
Clean Essence
Albany
06.2021 - Current
- Developed strong relationships with clients through effective communication and exceptional service delivery, leading to repeat business opportunities.
- Assisted clients in decluttering their homes, resulting in more organized and efficient living spaces.
- Enhanced client satisfaction by providing thorough cleaning services tailored to individual preferences.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Air B N B Cleaner
Great Southern Stays
Albany, WA
08.2024 - 11.2024
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Confirmed all cleaning tools and equipment were stored properly after use.
Support Worker
Baptistcate
Albany
04.2023 - 08.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Facilitated peer support groups to help clients connect with others.
- Kept clients engaged in social networks and communities for personal health and growth.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
Education
Certificate 3 In Office Studies - Secretarial Studies And Office Administration
Perth Commercial College
PerthSkills
- Cleaning and sanitizing
- Sweeping and Mopping
- Housekeeping
- Customer Service
- Reliability and punctuality
- Efficient Cleaning Techniques
- Health and safety compliance
- Glass and window washing
- Multitasking
- Productivity and Time Management
Timeline
Air B N B Cleaner
Great Southern Stays
08.2024 - 11.2024
Support Worker
Baptistcate
04.2023 - 08.2024
Private Cleaning
Clean Essence
06.2021 - Current
Certificate 3 In Office Studies - Secretarial Studies And Office Administration
Perth Commercial College