Lilian Rounsley
Maryland,NSW
Summary
Dynamic and goal-driven In-Store Team Member with a proven track record at Domino's Pizza, excelling in customer service and food safety compliance. Adept at inventory management and fostering team collaboration, I consistently exceed customer expectations while ensuring high-quality food preparation. Passionate about creating memorable dining experiences through effective communication and problem resolution.
Overview
2
2
years of professional experience
1
1
Certification
Work History
In-Store Team Member
Domino's Pizza
Wallsend, NSW
01.2025 - Current
- Organized storage areas for unused ingredients or supplies.
- Received deliveries of food items, checking each item against invoices for accuracy.
- Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
- Measured ingredients accurately using measuring cups or scales.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Followed established recipes when creating specialty pizzas requested by customers.
- Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
- Cleaned and sanitized kitchen surfaces and equipment.
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Adhered to sanitation standards when handling food products and utensils.
- Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
- Inspected workstations for cleanliness before beginning shift.
- Ensured compliance with health and safety regulations in the kitchen area.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Kept stations stocked and ready for use to maximize productivity.
In-Store Team Member
McDonald's
Wallsend, NSW
12.2023 - 10.2024
- Provided excellent customer service through active listening and problem solving techniques.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained new employees on proper use of kitchen equipment and safety protocols.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Ensured that all food products were prepared fresh daily and stored properly.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Complied with all local health codes and regulations concerning food preparation and handling.
In-Store Team Member
Hungry Jacks
Glendale, NSW
07.2023 - 11.2023
- Trained new employees on proper use of kitchen equipment and safety protocols.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Received deliveries from vendors including checking off invoices against actual merchandise received.
- Ensured that all food products were prepared fresh daily and stored properly.
- Communicated effectively with fellow staff members regarding customer complaints or feedback.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Operated cash register to process customer payments accurately and efficiently.
- Replenished beverages throughout shift ensuring availability at all times.
- Checked expiration dates on products prior to stocking shelves or serving customers.
Education
Beauty Therapy
Advanced School of Beauty Therapy
Maitland06-2025
Year 11 And 12
Callaghan College Jesmond
Jesmond,NSWSkills
- Customer service
- Inventory management
- Team collaboration
- Food safety compliance
- Time management
- Recipe preparation
- Communication skills
- Problem resolution
- Cash handling proficiency
- Upselling products
- Adaptability and resilience
- Friendly and helpful
- Goal driven
- Decision-making
- Computer proficiency and Microsoft office
- Active listening
- Product and service sales
- Exceeding customer expectations
- Written communication
- Interpersonal skills
Certification
- Currently have Learners permit.
- Certificate 3 in Beauty services
- Completed ROSA
Timeline
In-Store Team Member
Domino's Pizza
01.2025 - Current
In-Store Team Member
McDonald's
12.2023 - 10.2024
In-Store Team Member
Hungry Jacks
07.2023 - 11.2023
Beauty Therapy
Advanced School of Beauty Therapy
Year 11 And 12
Callaghan College Jesmond