Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lilian Rounsley

Maryland,NSW

Summary

Dynamic and goal-driven In-Store Team Member with a proven track record at Domino's Pizza, excelling in customer service and food safety compliance. Adept at inventory management and fostering team collaboration, I consistently exceed customer expectations while ensuring high-quality food preparation. Passionate about creating memorable dining experiences through effective communication and problem resolution.

Overview

2
2
years of professional experience
1
1
Certification

Work History

In-Store Team Member

Domino's Pizza
Wallsend, NSW
01.2025 - Current
  • Organized storage areas for unused ingredients or supplies.
  • Received deliveries of food items, checking each item against invoices for accuracy.
  • Cut toppings such as pepperoni, mushrooms or onions into small pieces ready for use on pizzas.
  • Measured ingredients accurately using measuring cups or scales.
  • Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
  • Followed established recipes when creating specialty pizzas requested by customers.
  • Garnished finished pizzas with herbs or parmesan cheese according to recipe instructions.
  • Cleaned and sanitized kitchen surfaces and equipment.
  • Operated the pizza oven, ensuring pizzas were cooked to order.
  • Handled customer orders in a timely manner, ensuring accuracy of order.
  • Adhered to sanitation standards when handling food products and utensils.
  • Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
  • Inspected workstations for cleanliness before beginning shift.
  • Ensured compliance with health and safety regulations in the kitchen area.
  • Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Kept stations stocked and ready for use to maximize productivity.

In-Store Team Member

McDonald's
Wallsend, NSW
12.2023 - 10.2024
  • Provided excellent customer service through active listening and problem solving techniques.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Operated equipment and machinery according to safety guidelines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Trained new employees on proper use of kitchen equipment and safety protocols.
  • Followed health department regulations regarding food storage temperatures and sanitation guidelines.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Provided excellent customer service by greeting customers, taking orders, and answering questions.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Complied with all local health codes and regulations concerning food preparation and handling.

In-Store Team Member

Hungry Jacks
Glendale, NSW
07.2023 - 11.2023
  • Trained new employees on proper use of kitchen equipment and safety protocols.
  • Followed health department regulations regarding food storage temperatures and sanitation guidelines.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
  • Received deliveries from vendors including checking off invoices against actual merchandise received.
  • Ensured that all food products were prepared fresh daily and stored properly.
  • Communicated effectively with fellow staff members regarding customer complaints or feedback.
  • Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
  • Operated cash register to process customer payments accurately and efficiently.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Checked expiration dates on products prior to stocking shelves or serving customers.

Education

Beauty Therapy

Advanced School of Beauty Therapy
Maitland
06-2025

Year 11 And 12

Callaghan College Jesmond
Jesmond,NSW

Skills

  • Customer service
  • Inventory management
  • Team collaboration
  • Food safety compliance
  • Time management
  • Recipe preparation
  • Communication skills
  • Problem resolution
  • Cash handling proficiency
  • Upselling products
  • Adaptability and resilience
  • Friendly and helpful
  • Goal driven
  • Decision-making
  • Computer proficiency and Microsoft office
  • Active listening
  • Product and service sales
  • Exceeding customer expectations
  • Written communication
  • Interpersonal skills

Certification

  • Currently have Learners permit.
  • Certificate 3 in Beauty services
  • Completed ROSA

Timeline

In-Store Team Member

Domino's Pizza
01.2025 - Current

In-Store Team Member

McDonald's
12.2023 - 10.2024

In-Store Team Member

Hungry Jacks
07.2023 - 11.2023

Beauty Therapy

Advanced School of Beauty Therapy

Year 11 And 12

Callaghan College Jesmond
Lilian Rounsley