Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amanda Ruggeri

Hillside,VIC

Summary

Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure.

I am very good at problem-solving, work well independently, and respond well to requests from my other work colleagues.

Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

27
27
years of professional experience

Work History

Receptionist

SEW
Tullamarine , Victoria
05.2019 - Current

General Reception Duties.

Customer Service.

Admin Assistant to HR, Accounts, and Sales.

Mail.

Emails.

Scanning documents.

Database entry.

 Switch Board Operator/ Hospital Receptionist

WESTERN HEALTH HOSPITAL (FOOTSCRAY AND SUNSHINE, H
Footscray/Sunshine, Victoria
11.2013 - 05.2019

General Reception Duties

Appointment Scheduling.

Customer Service

Mail

Scanning documents.

Greeting and meeting visitors, doctors, and staff; emergency response phone codes.

Database entry

Changing rosters for doctors.

Diverting doctors' pagers.

Maintaining patient records.

 Senior Receptionist

MORROWS ACCOUNTANTS
Southbank , Victoria
01.2011 - 11.2013

Greeting and Meeting Clients and Visitors.

Mail

Assisting with directors and managers in booking appointments.

Assisting with catering.

Emails

Booking Couriers.

Booking meeting rooms for clients and staff.

Maintaining meeting rooms.

Arranging visitor passes.

Admin duties.

Data inputting, MYOB, client details.

Keeping a register of incoming and outgoing items.

Logging all phone calls.

Diary Management Disbursements.

 Corporate Receptionist

PITCHER PARTNERS ACCOUNTANTS
Melbourne, Victoria
06.2007 - 06.2010

Assisting with directors and managers in booking appointments.

Greeting and meeting clients and visitors.

Assisting with marketing and admin.

Assisting with emails.

Booking meeting rooms for clients and staff.

Assisting catering staff.

Diary Management.

Data Base Entry

 Receptionist

SOUTH CITY HOLDEN
South Melbourne, Victoria
01.2004 - 05.2007

Supporting Office Manager.

Greeting and meeting clients and visitors.

Assisting General Manager.

Data Inputting

Word and Excel.

Emails.

Organizing dispatch: couriers/taxis.

Mail – incoming and outgoing.

Assisting with customer inquiries on new and used vehicles.

Covered service reception when needed.

 Receptionist

CONCORD INSURANCE AGENCIES
Melbourne City, Victoria
06.2001 - 12.2003

Supporting Operations Manager.

Filing

Data inputting.

Evolve database.

Lotus Notes.

Word and Excel.

General office duties.

Organizing dispatch: couriers/taxis.

Receptionist

GORDON & JACKSON – BARRISTERS
Melbourne City, Victoria
09.1998 - 05.2001

Supporting Office Manager.

Mail perusal and distribution.

Assist barristers with the delivery and collection of briefs.

Document delivery to relevant courts.

Receptionist

MORGAN & BANKS
Melbourne City, Victoria
01.1998 - 08.1998

Supporting the Admin Team.

Data imputing and recording resumes.

Resume research and matching.

Data Inputting

Mail sorting and distribution.

Education

High School Diploma -

Viewbank College
Viewbank Victoria
12-1997

Skills

  • Customer service, visitor management
  • Visitor management
  • Front desk operations,
  • Reception desk management
  • Multi-line telephone operation
  • Telephone skills
  • Database entry
  • Administrative support
  • Microsoft Office
  • Mail management
  • Document scanning
  • Attention to detail
  • Problem solving
  • Positive and professional
  • Calendar management
  • Scheduling appointments

Affiliations

Horse Riding

Cooking

Outdoor Activities – Camping /Beach

Animals

Dog Walking

Timeline

Receptionist

SEW
05.2019 - Current

 Switch Board Operator/ Hospital Receptionist

WESTERN HEALTH HOSPITAL (FOOTSCRAY AND SUNSHINE, H
11.2013 - 05.2019

 Senior Receptionist

MORROWS ACCOUNTANTS
01.2011 - 11.2013

 Corporate Receptionist

PITCHER PARTNERS ACCOUNTANTS
06.2007 - 06.2010

 Receptionist

SOUTH CITY HOLDEN
01.2004 - 05.2007

 Receptionist

CONCORD INSURANCE AGENCIES
06.2001 - 12.2003

Receptionist

GORDON & JACKSON – BARRISTERS
09.1998 - 05.2001

Receptionist

MORGAN & BANKS
01.1998 - 08.1998

High School Diploma -

Viewbank College
Amanda Ruggeri