Amanda Sammut
PITT TOWN,Australia
Summary
An administrative professional, eager to leverage on my experience working within a reputable multiple services office environment Highly organised, efficient and skilled in a variety of office support tasks, including: Office Organisation & Administration Records & Database Management Sorting and distributing emails Managing Banking activities for multiple businesses Telephone & Front Office Reception Handling a high volume of phone calls Drafting and sending accounts letters Incoming and Outgoing mail duties Managing data files in a legal software “Leap” Seasoned Receptionist Administrator with comprehensive background in front-office management and staff support. Experienced in handling scheduling, record keeping, staff coordination and enhancing office productivity. Strong communication skills used to interface professionally with clients, colleagues and senior management. Previous roles often resulted in improved operational efficiency and heightened team productivity.
Overview
21
21
years of professional experience
Work History
Receptionist Administrator
Lindt & Sprungli
MARSDEN PARK
06.2016 - Current
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Ensured that reception area is kept safe at all times by monitoring security cameras.
- Maintained reception area cleanliness and tidiness.
- Responded promptly to emails from customers and other departments within the organization.
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
- Managed the distribution of incoming mail, faxes, and packages.
- Ordered office supplies as needed and maintained inventory records.
- Assisted with administrative tasks such as data entry into company databases.
- Assisted with coordination of events including booking venues, catering services.
- Organized and scheduled office events, meetings, and conferences, including logistics and attendee management.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed company charitable donations by reviewing requests, ordering and allocating stock, assembling chocolate hampers to be raffled.
Receptionist / Administrative Assistant
Macquarie Lawyers
Parramatta
02.2014 - 06.2017
- Company Overview: A multi service business housing a law firm, accountant, building company and real estate agency
- Earned “outstanding” ratings on my annual review
- Recognised for high-quality work, organisational strength and exceptional customer service delivery
- Praised by office manager for my quick learning ability
- Excellent within a deadline-intensive environment, ensuring accurate and on-time completion of all projects
- A multi service business housing a law firm, accountant, building company and real estate agency
Line Operator / Documentation Support
Medline
, Australia
01.2004 - 01.2014
- Company Overview: a leader in manufacturing and supply of surgical procedure packs for major hospitals in ANZ
- Preparing customized medical procedure packs in a high quality and accurate manner
- Responsible for managing very “critical to quality” batch documentation required during the manufacture of these products
- Achieved a 0% customer complaint record in my 10 year tenure
- Praised by my supervisor for both accuracy and speed
- A leader in manufacturing and supply of surgical procedure packs for major hospitals in ANZ
Education
Certificate III -
Process Manufacturing
01.2006
White Belt training -
Six Sigma
01.2006
Child care (Nanny) course -
My Little Friend
01.1993
High School Certificate -
Henry Kendall High School
Gosford01.1992
Skills
- Office Organisation & Administration
- Records & Database Management
- Sorting and distributing emails
- Managing Banking activities for multiple businesses
- Telephone & Front Office Reception
- Handling a high volume of phone calls
- Drafting and sending accounts letters
- Incoming and Outgoing mail duties
- Managing data files in a legal software 'Leap'
- Expense tracking
- Reception management
Personal Information
Hobbies: Gardening, Boating/water skiing, Love of Animals.
Timeline
Receptionist Administrator
Lindt & Sprungli
06.2016 - Current
Receptionist / Administrative Assistant
Macquarie Lawyers
02.2014 - 06.2017
Line Operator / Documentation Support
Medline
01.2004 - 01.2014
Certificate III -
Process Manufacturing
White Belt training -
Six Sigma
Child care (Nanny) course -
My Little Friend
High School Certificate -
Henry Kendall High School
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