Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Amanda Scandrett

Summary

I am a strong Leader a highly motivated professional that demonstrates the ability to develop and impalement successful plans of action to address individual needs. I possess strong problem -solving skills to reduce barriers, I am very committed to helping individuals & families. I am detail oriented, resilient, very adaptable individually & team player with strong organization & communication skills. I handle multiple projects simultaneously with high degree of accuracy.

My aim is to seek and Maintain a position that offers professional challengers utilizing interpersonal skills, Excellent time management & problem - solving skills, Abilities to help both Participants and families.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Director/ Disability Support Worker

All Ability Care Support (Independently)
04.2022 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove client safely to social activities and appointments.
  • Developed strong interpersonal relationships with client, earning their trust and respect through consistent empathy and understanding.
  • Enhanced quality of life for client with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with care actions, patient behaviour, and incident.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Provided emotional support to client during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted client in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Transported Client via wheelchair to and from daily activities, appointments .
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
  • Designed individualized plans detailing daily activities and needs for Client.
  • Facilitated family meetings to discuss patient care plans.
  • Provided high level of physical support by lifting , adjusting and moving client.
  • Mentored & coaching other Support workers, proving a positive work environment for the Client.
  • Communicated regularly with family members about clients progress, addressing any concerns or questions promptly.
  • Provided high level of physical support by lifting,adjusting and moving client.

Day Service Supervisor

Joshua Tree Home Support
02.2023 - 03.2024
  • Handled customer complaints and inquiries.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
  • Managed daily operations of the service department, maintaining a high level of organization and productivity.
  • Oversee the Day Service Programs.
  • Intake of Participants of The Day Service on referrals from JTHS Program Mangers .
  • Set up and implement Support for Participants enrolled in the day Service Program.
  • Completing Required Participants paperwork under legal NDIS requirement's Support Plans, Risk Assessments & out of pocket Expresses Schedules.
  • Communication with Support Coordinators, Allied Health Professionals, Local Area Coordinators Participant's & Other Formal Support Representatives.
  • Completing Incident reports & adding to The Registers
  • Weekly Restrictive Practice Documentation, reporting them to Management.
  • Updating the Company Registries.
  • Care Team Meetings
  • Management Meetings.
  • Case Note Recording.
  • Documentation management.
  • Approval of Documentation Support Worker shift Notes for goal setting purposes & NDIS requirements.
  • Uploading shift notes to system.
  • Ensure Team Leader is setting up and implementing all Day Service Programs.
  • Participants Goal Settings.
  • Management of Petty Cash.


  • Designed individualized plans detailing daily activities and needs for clients.
  • Working along side with Behaviour Specialist.

Disability Support Worker

Foxy House PTY LTD
09.2020 - 03.2022
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Kept detailed daily logs with care actions, patient behaviours, and incidents.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Medication administration.

Disability Support Worker

SASI State Wide Autistic Services
10.2017 - 03.2021
  • Enhanced quality of life for clients with physical & intellectual disability through compassionate care and assistance.
  • Facilitated community integration for clients by organizing outings,social events and other opportunities for engagements.
  • Provided emotional support to Clients during challenging times.
  • Developing Strong interpersonal relationship with clients, earning their trust & respect through consistent empathy and understanding.
  • Kept detailed daily logs with care actions, patient behaviours and incidents.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Medication administration.

Personal Care Assistant

Benetas Dalkeith Hostel - Residential Aged Care
10.2015 - 07.2017
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Improved clients comfort by providing exceptional personal care and maintaining a clean , safe environment.
  • Enhanced Clients well being by assisting with daily activities such as bathing dressing,and grooming.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Contributed to a positive home at,atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Monitored vital sings regularly , promptly reporting any abnormal findings to medical professionals for further evaluation.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Supported clients "Mental health by actively listening to concerns and offering compassionate companionship during challenging times.
  • Maintained detailed documentation of clients progress, sharing updates with family member's and healthcare providers as necessary.
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationship with resident to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help resident achieve nutritional objectives.
  • Assisted patients with activities of daily living, promoting independence and dignity.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Conferred with supervisor to discuss patient condition and medical care.

Pharmacy Assistant

Davies & Moller Pharmacy
03.1994 - 08.2015
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Received incoming supplies and stocked in correct locations.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.
  • Contributed to increased sales by offering expert advice on over-the-counter medications and products.
  • Maintained current knowledge of industry trends by participating in continuing education opportunities related to pharmaceuticals.
  • Supported pharmacists with day-to-day activities and pharmacy office management functions.
  • Manager of Store & Staff.
  • Medication/wester packing.
  • Estee lauder Manager.


Service Assistant

Coles Supermarket
02.1992 - 06.1994

* Services Assistant worked on Service Desk.

* Supervisor of staff.

* cash, register, taking calls.

*Assisting Customers.



Education

Certificate IV in Disability - Disability Studies

Vative Healthcare
Glen Waverley, VIC
02.2021

Certificate IV In Competitive Systems & Practices - Disability Studies

Vative Academy
Glen Waverley, VIC
10.2020

Certificate III in Age Care & Community -

Open Colleges ICM
Sydney, NSW
06.2015

Year 11 Pass -

Maryvale High S
Morwell, VIC
11.1994

Skills

  • Team Leadership
  • Client service
  • Client Support
  • Problem solving aptitude
  • Self Motivation
  • Multitasking
  • Active Listening
  • Continuous improvement
  • Excellent Communication Skills
  • Adaptability
  • Reliable
  • Enthusiastic
  • Works well in a team or Independent
  • Confident
  • Happy to Tackle new task
  • Hard worker
  • Encouraging

Certification

* Midazolam via Intranasal & Buccal Routes

*Working With Children's

* NDIS Worker Screening check

* National Police Check

*Victorian First Aid & CPR

*NDIS Worker Orientation Manual

*Infection Control for Disability Support workers

*NDIS Bullying Awareness for Senior Managers

*Medication management





Referees

Cheryl Turner  - Independent Support Worker Care Support-  ( former Joshua Tree Day Service Supervisor) - 0466049165

Julie Bates RN Nurse - 0411706269


Timeline

Day Service Supervisor

Joshua Tree Home Support
02.2023 - 03.2024

Director/ Disability Support Worker

All Ability Care Support (Independently)
04.2022 - Current

Disability Support Worker

Foxy House PTY LTD
09.2020 - 03.2022

Disability Support Worker

SASI State Wide Autistic Services
10.2017 - 03.2021

Personal Care Assistant

Benetas Dalkeith Hostel - Residential Aged Care
10.2015 - 07.2017

Pharmacy Assistant

Davies & Moller Pharmacy
03.1994 - 08.2015

Service Assistant

Coles Supermarket
02.1992 - 06.1994

Certificate IV in Disability - Disability Studies

Vative Healthcare

Certificate IV In Competitive Systems & Practices - Disability Studies

Vative Academy

Certificate III in Age Care & Community -

Open Colleges ICM

Year 11 Pass -

Maryvale High S
Amanda Scandrett