Amanda Smith
Bonnells Bay,NSW
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am a client-orientated, deadline-focussed and quality-driven professional with an outstanding record of delivering superior customer service. With an extensive background in hospitality and production work, I excel in fast-paced environments and bring with me motivation, adaptability and a vastly transferable skill set. I have proven my ability to work autonomously and within a team environment, coupled with the ability to utilise highly developed analytical and team leadership skills when resolving discrepancies or conflict. With a strong work ethic and positive attitude, I would be a valuable asset in any organisation. I look forward to a new, yet challenging and rewarding role.
Overview
13
13
years of professional experience
Work History
Factory Worker
Alliance Distribution Services
09.2014 - 09.2017
- About: Book distribution centre, working in pick packing and returns
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Contributed to reducing waste by implementing sustainable practices such as recycling
- Process and audit returned items.
- Pick and pack items using RF gun.
- Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
- Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
- Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
Factory Worker
Brightstar Logistics
09.2012 - 09.2014
- About: Technology based distribution centre with Telstra partnership.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Counting and checking product inventory throughout entire warehouse, including handling of daily, weekly and biannual stocktakes.
- Data entry using Microsoft Excel.
- Safely use scissor lift on daily basis according to training including completing daily safety checks.
- Daily inspection of forklift driver compliances and prioritizing critical safety breaches.
Head Chef/FOH Supervisor
Quintessential Coffee Shoppe
11.2011 - 09.2012
- Developed and implemented new recipes and menus ensuring satisfaction of customers new and old.
- Maintained strict adherence to health department regulations by enforcing proper food handling practices by all staff.
- Food and supply ordering and quality control checks of incoming stock.
- Set up and broke down kitchen and FOH for service, including till counts.
- Customer service and coffee making.
Qualified Chef
Merino Tavern
09.2009 - 10.2011
- Worked on grill, fryers and pass while coordinating with team members to prepare orders on time.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
- Modernized work processes to reduce guest wait times and boost daily output.
- Modified recipes to accommodate dietary restrictions and allergies.
- Placed orders to restock items before supplies ran out.
- Monitored line processes to maintain consistency in quality, quantity, and presentation.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Set up and broke down kitchen for service.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Regularly updated menu offerings based on customer preferences, driving repeat business for the establishment.
Catering Chef
Urban Espresso @AFTRS
05.2009 - 08.2009
- About: Cafe and catering kitchen for students at Fox Studios.
- Monitored food production and preparation to verify quality and consistency in all in-house made products.
- Prepare consistent healthy meals for cafe window front.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Maintained a clean and sanitary kitchen environment by adhering to strict health and safety regulations.
- Enhanced team morale by fostering a collaborative work environment that promoted creativity and continuous improvement.
Sous Chef
Euro Bar And Grill
05.2008 - 04.2009
- About: Small A la Carte restaurant
- Mentored and trained apprentice kitchen staff, fostering a collaborative work environment.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner to high quality standards.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Modified recipes to accommodate dietary restrictions and allergies.
- Developed strong relationships with local vendors, securing fresh ingredients at competitive prices while supporting community businesses.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Maintained open lines of communication with front-of-house management teams.
- Assisted with menu development and planning.
Qualified Chef
Ei8ht Restaurant
02.2008 - 03.2008
- Assisted in the planning and opening of a new and innovative establishment under the direct supervision of chef and owner Jean Lahood.
- Collaborated with staff on menu planning and development
- Participated in food tastings and taste tests.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Received numerous accolades from critics for creative dishes and presentations, elevating the restaurant's reputation within the industry.
Apprentice Chef
Camden Lakeside Country Club
09.2004 - 01.2008
- About: Golf club restaurant and high volume function centre with Head Chef Jean Lahood.
- Efficient and tidy dishwashing for catering events.
- Create meals for large banquets.
- Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
- Implemented cost-saving measures by minimizing food waste through proper storage practices and portion control procedures.
- Helped in inventory management and supply ordering to maintain fully stocked kitchen.
- Plated and served various food items in fast-paced function center environment.
- Acquired knowledge of diverse cooking methods including grilling, baking, frying, sautéing and steaming to produce high-quality dishes efficiently.
- Developed strong knife skills through regular practice under the guidance of experienced chefs.
- Demonstrated versatility by working across various stations within the kitchen.
- Continuously expanded culinary knowledge by attending industry events and workshops, and competitions.
- Managed opening and closing of kitchen ensuring proper set up and cleaning.
- Signed for deliveries, checked items into inventory and stocked goods into proper locations.
- Ensured food safety and quality by assisting in daily equipment and temperature checks.
Education
Cake Decorating (Basics 102)
Planet Cake
Sydney, NSW2011
Breaducation Course (Introduction To Baking)
Brasserie Bread
Sydney, NSW2009
Trade Certificate/Certificate III - Commercial Cookery
TAFE NSW
Campbelltown, NSW10.2007
Hazardous Substance/Chemical Safety Compliance
A+ Supplies
Camden, NSW2006
Occupational Health And Safety Induction Training
Hospitality Training Network
Sydney, NSW2004
Certificate II - Children's Services
Tafe NSW
Campbelltown, NSW2003
High School Diploma -
Ambarvale High School
Campbelltown, NSW10.2002
Cake Decorating
Macarthur Community College
Campbelltown, NSW2002
Skills
- Machine Maintenance
- Heavy Lifting
- Cycle Counts
- Quality Assurance Controls
- Supervisory skills
- Picking and Packing
- Inventory Control
- Data Entry
- Excellent time management skills
- Customer Service
- Food Preparing, Cooking and Presentation
- Extensive knowledge of WHS procedures
Timeline
Factory Worker
Alliance Distribution Services
09.2014 - 09.2017
Factory Worker
Brightstar Logistics
09.2012 - 09.2014
Head Chef/FOH Supervisor
Quintessential Coffee Shoppe
11.2011 - 09.2012
Qualified Chef
Merino Tavern
09.2009 - 10.2011
Catering Chef
Urban Espresso @AFTRS
05.2009 - 08.2009
Sous Chef
Euro Bar And Grill
05.2008 - 04.2009
Qualified Chef
Ei8ht Restaurant
02.2008 - 03.2008
Apprentice Chef
Camden Lakeside Country Club
09.2004 - 01.2008
Cake Decorating (Basics 102)
Planet Cake
Breaducation Course (Introduction To Baking)
Brasserie Bread
Trade Certificate/Certificate III - Commercial Cookery
TAFE NSW
Hazardous Substance/Chemical Safety Compliance
A+ Supplies
Occupational Health And Safety Induction Training
Hospitality Training Network
Certificate II - Children's Services
Tafe NSW
High School Diploma -
Ambarvale High School
Cake Decorating
Macarthur Community College
Similar Profiles
Analise ZantiotisAnalise Zantiotis
Warehouse Staff Member at Alliance Distribution ServicesWarehouse Staff Member at Alliance Distribution Services
Shaye RichardsShaye Richards
Factory Worker at Alliance Distribution ServicesFactory Worker at Alliance Distribution Services
Menglu CheMenglu Che
Distribution Process Worker at Rarekind People (Alliance Distribution Services)Distribution Process Worker at Rarekind People (Alliance Distribution Services)