Amanda Stewart
Marsfield,NSW
Overview
40
40
years of professional experience
Work History
Temp Corporate Receptionist/Office Administration
Howard Recruitment
Receptionist
Station Medical Clinic
01.2002
- Reception and Front Desk Duties for a busy General Practice consisting of 6 Doctors and 1 Physiotherapist
- Greeting Patients, Booking Appointments
- Processing Medicare Forms, Using Pracsoft, Hi-Caps, Typing Medical Reports, Billing Patients.
Personal Assistant to Managing Director / Booking Agent
ATA Allstar Artists Pty Ltd
01.1993
- Assisting Managing Director Tony Brady in all capacities of representing Australian Artists in the Entertainment Industry
- Typing all correspondence and general secretarial duties
- Tour co-ordination of international artists including, immigration, musicians union, interstate/international airfares, accommodation etc
- Tour books, work sheets, contract compilation and issue
- Booking of performances in venues throughout Australia for all managed artists
- Co-ordination of all Julie Anthony itineraries, travel, accommodation and performance details
- Ticketing and co-ordination of large scale concerts for international artists performing at the Sydney Town Hall
- Organising publicity, radio interviews, television appearances
- Taking bookings for artists/negotiating fees
- Co-ordinating Charity Events
- Organising printing and distribution of posters, publicity shots, bromides etc
- Liaising with artists, musicians, clients, venues, musical and theatrical agents.
Front of House Reception/Administration
Macquarie University
09.2023 - 01.2024
- Supporting 7 Audiologists and 7 Speech Pathologists in a student clinic
- Providing best practice reception and administrative services & excellence in patient/client care
- Managing high volume inbound & outbound calls, face to face & email inquiries
- Processing registrations, referrals, invoices, third party claims, accurate data entry of client information at highly confidential level
- Booking appointments, sending relevant paperwork, reports, audiology administration
- Booking in clients upon arrival and checkout including Medicare refunds
- Keeping accurate notes in client files
- Administration for audiology repairs & service, booking couriers, general reception duties, Billing, taking payments & receipting, eftpos &hicaps
- Administrative duties using Microsoft office Applications: Outlook, Word, Excel including medical software Aurora.
Reception/Facilities/Data Entry/Admin
Toshiba Australia Pty Ltd
05.2022 - 05.2023
- Answering Toshiba National Switchboard, Webex/Broadlex Cosole, Webex/Cisco Contact Centre desktop, greeting visitors, security passes, room bookings, booking couriers Startrack, DHL, Toll
- Incoming couriers & mail distribution
- Training & Meeting Room Management, adhoc facilities & staff requests, training reception staff, updating manuals, data entry for sales using Infor CRM Redmap,Trello, Oracle
- Microsoft Teams, Skype Outlook, Zoom.
Admin/Data Entry
Fusion Careers
01.2021 - 01.2022
- Temp Customer Service at Catholic Healthcare
- Inbound RAC Customer Care Lines, Special Projects Inbound & Outbound Calls
- Insigna, Procura, Orea, Data Entry, Excel.
Temp Receptionist, Office Administration
Ranstad
01.2019 - 01.2020
- Representing Ranstad on Temp Assignments for Corporate Clients
- Pronto Software, Fisher & Paykel, International Flavours & Fragrances
- Fujitsu, Fuji Xerox etc
- Corporate Reception including Switchboard Avaya, Erricson, AT&T, Attendant Pro
- Managing Meeting Rooms, Parkalot, booking Local, Interstate & International Couriers via Electronic Software for TNT, Startrack, DHL
- Booking Travel via Serko
- Ordering Stationery, Care of Meeting Rooms/Kitchens etc
- Adhoc Administration.
Medical Receptionist/Secretary Specialist Practice
Dr A. Farinelli and Dr K. McClellan Eye Surgeons
12.2015 - 06.2017
- Software Packages: Access and Medical Director
- Telephone Enquiries for a Busy Practice, Patient Bookings
- Billing, Filing, Medical Typing, General Administration, Medicare.
Receptionist/Administration Assistant
Alzheimers Australia
03.2010 - 12.2015
- Vincent Fairfax Family Resource Centre, Counselling, National Dementia Helpline and Education
- Answering switchboard, greeting clients, overflow on Helpline
- Co-ordinating and hosting functions include catering
- General administration, Petty Cash re-imbursements etc
- Scheduling counselling appointments
- Managing the conference rooms and electronic booking calendar
- Set up of rooms for education and seminars
- Ordering stationery and room supplies, Invoicing Room Hire Clients, and fulfilling client requests
- Taking payments and donations, issuing receipts
- Administration of Safely Home and Safe To Walk programmes
- Entering information on Data Base TCM
- Co-ordinating functions and catering.
Co-Owner
Artarmon Mowers & Shands Auto
01.2002 - 01.2010
- Taking care of all financial aspects of both Businesses
- Including, tax requirements, Superannuation and staff payroll, Accounts payable and receivable etc
- Managing Shops, Ordering Parts, Buying stock
- Retail Sales and Service to the general public
- Voluntary work at my sons school including Reading and Literacy Groups and Canteen.
Temp Receptionist / Secretary
Julia Ross Personnel
01.2000 - 01.2001
- Representing Julia Ross on various temp assignments with many of their most prestigious clients.
Personal Assistant / Production Co-ordinator
Hear & There Communications
01.1994 - 01.1996
- Production of Radio Shows / TV Advertising for Music Industry
- Personal Assistant to Trevor Smith: Managing Director/Producer & Co-host of Homegrown for Triple M
- General office and administrative duties involved in running a small office
- Co-ordinating TV Advertisements for the Paul Dainty Corporation, Michael Coppel Presents, Frontier Touring etc
- Rolling Stones Voodoo Lounge Tour, Torvill & Dean, Brian Ferry, Take That etc
- Accessing footage, organizing Dubs for TV Stations, FACTS scripts, liaising with promoters and record companies
- Taking Voice Over bookings for Trevor Smith and invoicing accordingly
- Creating a Regional Radio Network (40+) stations and liaising with Programme Directors to place one hour radio special produced by Trevor Smith: Bon Jovi, Aerosmith, Joe Cocker, Celine Dion, Counting Crows, Garth Brooks
- Extensive research within the regional radio network to present a new project the Toyota Outback Club hosted by Lee Kernaghan
- Writing daily segments and supplying feature ideas for the Bonza Morning Break and Australian Lifestyle Programme for FM America in Japan
- (Aired in Tokyo & Osaka)
- Writing background information on artists, gigs, new releases etc for a weekly 3 hour Country Coast to Coast programme hosted by Trevor Smith (World’s Best Country) for SKY Radio.
Personal Assistant / production Co-Ordinator Music/Advertising
Noel G MacDonald Productions / South Entertainment
01.1991 - 01.1992
- Assisting Writer/Producer Noel MacDonald
- All administration/co-ordination and general running of Jingle production business
- Processing all business and personal financial arrangements
- Paying talent, book work, taxation etc
- Typing general/own correspondence, scripts, recording schedules, documents etc
- Co-ordinating interstate and international travel and accommodation arrangements
- Co-ordinating functions
- Co-ordination and administration for Australia’s GIRLFRIEND teen band
- Accessing international songwriter catalogues
- Co-ordinating Publishing and APRA details
- Hire of studio equipment for record production
- Production assistant on video clips, live performances etc
- Creating and attending meetings in the advertising industry to show both audio and visual work for Noel MacDonald and Ross Wood.
Personal Assistant to Managing Director / CEO / Director of International Operations
Chiat/Day/Mojo Advertising
01.1988 - 01.1991
- Assisting Richard Whitington at a senior level in all aspects of local and international business matters, as well as being responsible for his personal matters
- Organisation of Board meetings, conferences and functions
- Job applications including responses and interviewing secretarial staff
- Co-ordinating travel and accommodation arrangements for Interstate and International offices, Board Members and Directors
- Typing correspondence, reports, documents, minutes, agendas for Sydney, World and Asia/Pacific Boards all at a highly Confidential level
- Account Management Secretary on the Australian Tourist Commission, which is one of Chiat/Day/Mojo’s most prestigious accounts.
Receptionist/Secretary
Grace Bros, Advertising and Publicity
01.1987 - 01.1988
- All general reception duties for a department of 75 creative staff
- Providing secretarial support to 4 Account directors and 4 account executives
- Typing of photographic shoot details etc.
Lecturer / Job Placement Officer
Receptionist Centre of NSW
01.1984 - 01.1987
- Lecturing in all aspects of reception skills
- Assisting and acting on behalf of General Manager in Sales, enrolments and administration
- Responsible as an examiner, Job Placement, giving instruction on switchboard manner Giving instruction on switchboard manners and techniques, typing etc.
Education
Skills
- Excellent communication & customer service skills
- Good interpersonal skills & proactive & autonomous
- Friendly, professional & immaculate presentation
- High-level typing speed- Typing 80 wpm
- Facebook, Instagram, Twitter, Threads
- Content: reels, posts, video, photo & writing, hashtags, animation, special effects, audio
- Canva, Capcut, Motionleap, PicArt etc
- Ability to multitask & work well under pressure
- Intermediate Microsoft Word, Powerpoint, Excel & Outlook
- Insigna Procura, Orea, Infor, CRM Redmap, Trello, Oracle Microsoft Teams, Skype, Outlook, Zoom
- Competent in all Switchboard operations- PMBX, PABX, Sylvester, Philips NEC, AT&T Commander, Alcatel etc up to 1000 extensions, Cisco, Webex, Aveda & Dictaphone experience
- Medical Software packages: Comrad, Pracsoft, Best Practice, Aurora
Timeline
Front of House Reception/Administration - Macquarie University
09.2023 - 01.2024
Reception/Facilities/Data Entry/Admin - Toshiba Australia Pty Ltd
05.2022 - 05.2023
Admin/Data Entry - Fusion Careers
01.2021 - 01.2022
Temp Receptionist, Office Administration - Ranstad
01.2019 - 01.2020
Medical Receptionist/Secretary Specialist Practice - Dr A. Farinelli and Dr K. McClellan Eye Surgeons
12.2015 - 06.2017
Receptionist/Administration Assistant - Alzheimers Australia
03.2010 - 12.2015
Receptionist - Station Medical Clinic
01.2002
Co-Owner - Artarmon Mowers & Shands Auto
01.2002 - 01.2010
Temp Receptionist / Secretary - Julia Ross Personnel
01.2000 - 01.2001
Personal Assistant / Production Co-ordinator - Hear & There Communications
01.1994 - 01.1996
Personal Assistant to Managing Director / Booking Agent - ATA Allstar Artists Pty Ltd
01.1993
Personal Assistant / production Co-Ordinator Music/Advertising - Noel G MacDonald Productions / South Entertainment
01.1991 - 01.1992
Personal Assistant to Managing Director / CEO / Director of International Operations - Chiat/Day/Mojo Advertising
01.1988 - 01.1991
Receptionist/Secretary - Grace Bros, Advertising and Publicity
01.1987 - 01.1988
Lecturer / Job Placement Officer - Receptionist Centre of NSW
01.1984 - 01.1987
Temp Corporate Receptionist/Office Administration - Howard Recruitment
Chatswood High School - ,
Receptionist Centre of NSW - ,
A.C.N.T. Dip R.M. - ,
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