Amanda Steyn

• Provide welcoming, considerate patient care in a specialised optometry practice, supporting children, families andclinicians throughout the patient journey.

• Manage front-of-house reception, including appointment bookings, telephone and email enquiries, patient check-in and generalpractice administration.

• Manage front-of-house reception, including appointment bookings, telephone and email enquiries, patient check-in and general practice administration.

• Process payments and private health insurance claims, and assist with patient enquiries relating to appointments and services.

• Coordinate day-to-day administrative tasks and liaise with optometrists and colleagues to support an efficient clinic workflow.

• Maintained patient information and records with meticulous attention to detail, ensuring compliance and confidentiality.

• Monitored stock levels to ensure availability of products and supplies. and support stock control to ensure products and supplies are available when needed.

• Balanced patient-facing responsibilities with clinical support and operational tasks to maintain a smooth clinic workflow.

• Assist with training new staff members and provide support and guidance to colleagues.

• Captured portraits, events, and product images using professional camera systems.
• Managed self-employed client consultations and project briefs for photography sessions.
• Deliver quality products within deadlines established by clientele.
• Consult with clients to understand their needs and preferences for a photo shoot.
• Created and maintained an online portfolio to showcase photography work and attract new clients.

• Welcomed customers and answered any questions they had about the store's products and services.
• Helped customers find specific products, answered questions, and offered product advice.
• Collected payments and provided accurate change.