Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Amanda Sykes

Bray Park,QLD

Summary

Amanda is an organised and dependable individual successful at managing multiple priorities with a positive attitude.

Always willing to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills.

Amanda has the ability to handle multiple projects simultaneously with a high degree of accuracy.

She is an accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations, Amanda possesses excellent communication and customer service skills to deliver quality patient care.

Amanda is also QFEVER vaccinated and is qualified to implant microchips.

Overview

10
10
years of professional experience

Work History

Veterinary Nurse

Vetkind
02.2023 - Current
  • Licenced to microchip
  • Managed medical intervention and therapy for animals in collaboration with veterinarians
  • Performed dental cleanings using ultrasonic scaler.
  • Educated clients on nutrition, preventive health and other animal care.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Collected and prepared specimens for laboratory testing.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Answered owner animal health questions and advised on best care practices.
  • Administered medications to animals in treatment and documented changes in condition.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Obtained patient history from owners and performed physical examinations.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Assisted senior staff with blood analyses and physical assessments.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Basic behavioural training for easy vet visits including fear free training
  • Selling pet insurance
  • Recommending preventative care
  • Trained and mentored other LVT staff.

Vet Nurse

Dr Lance Heyden Private Vet Clinic
11.2017 - Current
  • High volume desexing clinic
  • Euthanaise wildlife
  • Processed new patients and updated client records with key information.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Administered medications to animals in treatment and documented changes in condition.
  • Educated clients on nutrition, preventive health and other animal care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Collected and prepared specimens for laboratory testing.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Obtained patient history from owners and performed physical examinations.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Administered vaccinations to variety of animal species.
  • Performed dental cleanings using ultrasonic scaler.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Answered owner animal health questions and advised on best care practices.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Processed blood glucose samples
  • Microchipped animals

Vet Nurse

Manly Rd 24 Hr Veterinary Hospital
08.2022 - 01.2023
  • SMARTFLOW, Vetlink software
  • IDEXX diagnostics
  • Progesterone tests
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Answered owner animal health questions and advised on best care practices.
  • Obtained patient history from owners and performed physical examinations.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care
  • Educated clients on nutrition, preventive health and other animal care.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Collected and prepared specimens for laboratory testing.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Administered medications to animals in treatment and documented changes in condition.
  • Assisted senior staff with blood analyses and physical assessments.
  • Trained and mentored other LVT staff - I had a certificate II student under my care
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Performed emergency triage and reported to emergency veterinarian
  • Inserted and maintained intravenous catheters
  • Set up and monitored fluid pumps
  • Conducted inventory and stock take including daily deliveries
  • Cared for wildlife
  • Euthanaised wildlife
  • Diagnosed and treated tick patients
  • Provided 24 hour care for respiratory clients
  • Provided kennel care for the cattery
  • General cleaning and deep cleaning duties
  • Exchange oxygen canisters

Veterinary Nurse

Dr B’s Vet Clinic
02.2022 - 03.2022
  • CHS VET SOFTWARE
  • IDEXX Diagnostics
  • Progesterone tests
  • Assisted senior staff with blood analyses and physical assessments.
  • Collected and prepared specimens for laboratory testing.
  • Answered owner animal health questions and advised on best care practices.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Managed medical intervention and therapy for animals in collaboration with veterinarian.
  • Administered medications to animals in treatment and documented changes in condition.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Performed dental cleanings using ultrasonic scaler.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Obtained patient history from owners and performed physical examinations.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Educated clients on nutrition, preventive health and other animal care.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Assisted with scheduled Caesarian births including resuscitation and Caniplas administration to pups
  • Orivet DNA testing (swab)
  • Isolation of infectious disease patients
  • Critical care patients with including tube feeding kittens and puppies
  • BOAS surgery anaesthetic and recovery

Trainee Veterinary Nurse

Animal Wellness
10.2019 - 01.2020
  • BeeFree Software
  • Performed dental cleanings using ultrasonic scaler - IM3
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Administered vaccinations to variety of animal species.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Collected and prepared specimens for laboratory testing.
  • Dog Titre testing
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Obtained patient history from owners and performed physical examinations.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Assisted with blood transfusions
  • Assisted and learned about eastern medication integrations
  • Trigger point therapy
  • Vibration therapy
  • Canine massage therapy
  • Assistance with Canine Enema
  • Educated clients on nutrition, preventive health and other animal care.

Projects & Events Coordinator

Bear Marketing
08.2019 - 10.2019
  • Planned, designed, and scheduled phases for large projects.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Prepared and submitted project invoices for review and approval.
  • Developed and implemented strategic project plans to meet business objectives.
  • Drafted project reports to identify successful outcomes, insights and future recommendations.
  • Identified plans and resources required to meet project goals and objectives.
  • Provided detailed project status updates to stakeholders and executive management.
  • Sourced, vetted and managed vendors needed to accomplish project goals.

Program Engagement Coordinator

Tunstall Healthcare
09.2018 - 08.2019
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked effectively in fast-paced environments.
  • Ran errands and provided general office support in a professional environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Passionate about learning and committed to continual improvement.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Paid attention to detail while completing assignments.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong communication and organizational skills through working on group projects.
  • Assisted clients with flight changes and cancellations to minimize travel disruptions.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Conducted database research to identify potential leads and determine contact information.
  • Educated customers on product and service benefits, explaining features and answering questions.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.
  • Developed extensive knowledge of products and services to better assist customers.
  • Utilized sales techniques to build customer interest and close sales.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Troubleshot problems for callers and helped independently resolve common issues.
  • Recorded contact information of customers and potential customers in internal database.
  • Set up appointments with interested customers according to schedule availability.
  • Observed and learned changing customer requirements and adapted sales strategies as needed.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Overcame objections using friendly, persuasive strategies.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Followed up with customers to solicit further sales.
  • Built relationships with customers using strong persuasion and active listening skills.
  • Called prospective customers in designated market area to qualify leads.
  • Recorded and updated customer information in online systems.

Knowledge Manager

Queensland Reconstruction Authority
03.2018 - 09.2018
  • Compiled, cleaned and manipulated data for proper handling.
  • Applied loss functions and variance explanation techniques to compare performance metrics
  • Improved data collection methods by designing surveys, polls and other instruments.
  • Ran statistical analyses within software to process large datasets.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Build and maintain a database of knowledge for the business to consume

Senior Business Analyst

451 Consulting
09.2016 - 06.2018
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Analyzed open orders, backlog, and sales data to provide sales team with insights.
  • Directed business analysts in executing and delivering various tactical and strategic plans.
  • Reduced corporate expenses by streamlining incentive and demand processes across regions.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Analyzed performance metrics to identify opportunities to increase sales.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Worked with team leads and managing leadership, establishing robust talent pool with focus on people and continuous improvement.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles, establishing documentation framework to support Agile methodology implementation with Waterfall-centric delivery team.
  • Performed gap analysis to identify areas of improvement.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Generated business intelligence reports to inform strategic decision-making.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Conducted interviews with key business users to collect information on business processes and user requirements.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.

Planning & Strategy Analayst

Powerlink
08.2017 - 10.2017
  • Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Implemented protocols and procedures to effectively manage planning process.
  • Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
  • Developed comprehensive plans for large-scale projects that involved coordinating multiple teams.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Established project goals and objectives by reviewing project initiatives in line with company requirements.
  • Monitored and tracked progress of projects using Gantt charts and project management software.

Student Veterinary Nurse

Vet Supersavers (Closed)
08.2016 - 01.2017
  • IDEXX Neo Software
  • Obtained patient history from owners and performed physical examinations.
  • Assisted in preparation for surgical procedures
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Educated clients on nutrition, preventive health and other animal care.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.

Business Analyst

CGI
09.2015 - 08.2016
  • Created dashboards to monitor and track key performance indicators.
  • Assisted with creating data cubes and OLAP models to improve data analysis.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Optimized data access and storage to improve performance of analytics systems.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Performed gap analysis to identify areas of improvement.
  • Deployed predictive analytics models to forecast future trends.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Generated standard and custom reports to provide insights into business performance.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Developed and implemented data governance policies and procedures.
  • Implemented business intelligence solutions to increase operational efficiency.
  • Generated business intelligence reports to inform strategic decision-making.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Provided technical support for troubleshooting analytics and reporting issues.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Collaborated with teams in product line transition to streamline manufacturing footprint.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Created data models to support decision-making processes.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Business Analyst

RACQ
01.2015 - 05.2015
  • Created dashboards to monitor and track key performance indicators.
  • Assisted with creating data cubes and OLAP models to improve data analysis.
  • Executed analysis of risks and identified risk mitigation strategies.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Identified patterns and trends in large data sets and provided actionable insights.
  • Optimized data access and storage to improve performance of analytics systems.
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Performed gap analysis to identify areas of improvement.
  • Collaborated with stakeholders to define project objectives and criteria.
  • Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
  • Utilized data visualization techniques to present and explain complex data sets.
  • Developed and implemented data governance policies and procedures.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Designed and developed data pipelines to acquire, clean and process data.
  • Developed data mining algorithms to identify and classify patterns in data.
  • Surveyed clients to ascertain requirements and expectations for product.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Conducted interviews with key business users to collect information on business processes and user requirements.

Education

Microchip Implantation -

TAFE NSW
06.2022

Certificate IV In Project Management -

Australian College of Commerce & Management
07.2017

Commissioner Of Declarations -

Queensland Government
01.2013

Skills

  • Vaccination Administration
  • Veterinary Care
  • Fluorescein Staining
  • Treatment Protocols
  • Product Inventories
  • Patient Examination
  • Treatment Options
  • Emergency First Aid
  • Dietary Needs
  • Condition Triage
  • Surgical Support
  • Animal Studies
  • Catheter Placement
  • Pharmaceuticals Coordination
  • Contrast Studies
  • X-Ray Processing
  • Client Education
  • Dental Radiology
  • Rehabilitation Services
  • High-Pressure Environments
  • Patient Diagnostics
  • Laboratory Assay Analysis
  • Animal Health
  • Disease Control
  • Vital Sign Monitoring
  • Paperless Recordkeeping
  • Animal Surgery
  • Reminder Calls
  • Procedural Support
  • Radiograph Processing
  • Intramuscular Injections
  • Treatment Assistance
  • Topical Anesthetic
  • Medication Therapy Management
  • Instrument Pack Sterilization
  • Supply Management
  • Schirmer Tear Testing
  • Medication Dispensing
  • Laboratory Procedures
  • IV Fluid Administration
  • Post-Surgical Clean Up and or Sanitation
  • Injectable Agent Induction
  • Sternal and Lateral Recumbency Restraint
  • Preparing Patients for Exams
  • Animal Condition Evaluations
  • Reliable and Responsible
  • Monitor Animal Behavior
  • Parasitic Visual Exams
  • Patient Discharges
  • Ear Cleaning
  • Patient Charting
  • Inpatient Care
  • Patient Triage
  • Dietary Supplements
  • Education Materials
  • Preventive Medicine
  • Medical History
  • Pet Food Recommendations
  • Drug Therapy
  • Gram Stain Slide Preparation
  • Complex Problem-Solving
  • Lab Animal Restraint
  • Daily Logs
  • Animal Tattooing
  • Gowning and Gloving Procedures
  • Blood Analyses
  • Pre-Anesthetic Preparation
  • Veterinary Office Administration
  • Allergy Management
  • Social Perceptiveness
  • Pet Feeding and Care
  • Venipuncture

Additional Information

QFEVER VACCINATION #284787

April 2022

Timeline

Veterinary Nurse

Vetkind
02.2023 - Current

Vet Nurse

Manly Rd 24 Hr Veterinary Hospital
08.2022 - 01.2023

Veterinary Nurse

Dr B’s Vet Clinic
02.2022 - 03.2022

Trainee Veterinary Nurse

Animal Wellness
10.2019 - 01.2020

Projects & Events Coordinator

Bear Marketing
08.2019 - 10.2019

Program Engagement Coordinator

Tunstall Healthcare
09.2018 - 08.2019

Knowledge Manager

Queensland Reconstruction Authority
03.2018 - 09.2018

Vet Nurse

Dr Lance Heyden Private Vet Clinic
11.2017 - Current

Planning & Strategy Analayst

Powerlink
08.2017 - 10.2017

Senior Business Analyst

451 Consulting
09.2016 - 06.2018

Student Veterinary Nurse

Vet Supersavers (Closed)
08.2016 - 01.2017

Business Analyst

CGI
09.2015 - 08.2016

Business Analyst

RACQ
01.2015 - 05.2015

Microchip Implantation -

TAFE NSW

Certificate IV In Project Management -

Australian College of Commerce & Management

Commissioner Of Declarations -

Queensland Government

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