Amanda Talbot
GOLD COAST,Queensland
Summary
I am a true Entertainer. I have had a Fortunate career in the Arts for majority of my career so far.
As an Entertainer I have also excelled at Customer service in many capacities, either through retail or performance. Customer service is the key to any business and this is what I can offer to any company.
I am willing and able to learn anything and willing to put my self out there for any challenge.
I love working. I work well with people or on my own and I aim to please. I also believe in creating a happy workplace and making people feel comfortable in any situation. People always work better in a happy environment.
Overview
24
24
years of professional experience
Work History
Casting and Production Co Ordinator
Grayboy Entertainment
05.2009 - Current
- Managed team of 2-3 employees, overseeing the hiring, training, and professional growth of employees on behalf of company and clients.
- Ensured adherence to all regulations for continued company compliance.
- Developed new process for employee evaluation which resulted in marked performance improvements..
- Managed the smooth operation of ongoing schedules and casts.
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
- Analyzed and collection of documents for appropriate distribution and filing.
- Supported owner and General Manager with daily operational functions.
- Carried out day-day duties accurately and efficiently.
- General office duties including Microsoft Word, Air table and general reception.
- Looking over invoices and cross referencing accounts.
- Property Managing Company Accommodation
- Teacher, Mentor and team leader of incoming groups and contractors.
- Re Teaching and Re directing all Productions shows.
Retail Sales Assistant
Decjuba
08.2021 - 04.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Recommended complementary purchases to customers, increasing revenue.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Dance and Fitness Instructor
KBOD Fitness
06.2021 - 04.2022
- Developed choreography for classes.
- Offered safety tips, observed clients for problems and followed up after class to discuss improvements.
- Maintained comfortable, organized and clean studio area by picking up trash, sweeping and a general clean.
- Guided clients in safe exercise, taking into account individualized physical limitations.
- Developed routines to avoid injuries, maximize effort and facilitate client attainment of personal fitness goals.
- Watched clients during exercises and assisted with exercises.
- Prepared teaching area for each class and returned all equipment to storage after classes.
- Created fitness routines to motivate clients to remain in wellness programs.
- Kept class areas clean, neat and free of distractions.
- Demonstrated proper form and technique to prevent injury.
- Motivated participants through one-on-one instruction and positive feedback.
- Adapted classes to meet needs of participants with varying fitness levels.
- Promoted safe and inclusive environment for club clients and members.
- Encouraged participants to stay motivated and reach fitness goals.
- Delivered fun and motivating group fitness classes designed to improve overall health and fitness levels.
- Implemented new and creative exercise routines to keep participants motivated.
- Used music to motivate and energize classes.
- Created unique choreography for classes.
Retail Sales Assistant
Love St
08.2020 - 04.2022
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Managed cash register operations using POS system, including processing sales and returns.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
- Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Calculated pricing, applied discounts and collected payment to process transactions.
- Stocked, replenished and organized inventory to keep store merchandise fresh.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Located merchandise across various stores to address customer needs.
- Logged reports, expenses, receipts, and sales in company database.
- Worked with loss prevention in monitoring shopper behavior.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered questions about store policies and addressed customer concerns.
Property Manager
Grayboy Entertainment
09.2017 - 06.2021
- Handled resident complaints and expedited all maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Conducted apartment tours for potential tenants and answered questions about property.
- Oversaw maintenance, appearance and performance of company vehicles.
- Oversaw the cleaning of property and organized schedules for contactor's.
Personal Assistant to Assistant Directors
KAT KING MOVIE WARNER BROS
09.2020 - 02.2021
- Printed and distributed daily paperwork, including scripts and call sheets.
- Displayed high energy and commitment in running errands and helping prepare set with lights, props and equipment.
- Cooperated with supervisor to provide accurate documentation, address operational issues and order materials accurately.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Handled variety of organizational and administrative duties, anticipating needs of executives and always being two steps ahead.
- Traveled with manager to take notes and dictation at meetings.
Retail Sale Assistant /Assistant Retail Store Manager
Wanted Shoe Co
01.2000 - 05.2009
- Continually replenished stock in line with sales records for well-maintained displays and customer ease.
- Utilised expertise in visual merchandising to create eye-catching window displays to encourage increased footfall.
- Provided an outstanding in-store experience through positive and attentive customer service.
- Exceeded sales targets through exceptional service and persuasive ability to increase add-on purchases.
- Maintained an easy-to-navigate stock room, ensuring products were stored and displayed in a particular order.
- Assisted with cleaning duties to maintain high standards in store presentation and hygiene.
- Accepted and processed cash, cheque, card and mobile payments.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Received and processed product returns.
- Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.
- Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Listened to customer needs and desires to identify and recommend optimal products.
Retail Sales Assistant
Beach Culture
03.2001 - 05.2008
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Accepted and processed cash, cheque, card and mobile payments.
- Assisted with cleaning duties to maintain high standards in store presentation and hygiene.
- Received and processed product returns.
- Addressed customer inquiries and concerns to facilitate decision-making and minimise anxiety or hesitation.
- Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Provided service with a smile, offering courteous, helpful advice to best-meet customer needs.
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
- Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
- Listened to customer needs and desires to identify and recommend optimal products.
- Carried out day-day duties accurately and efficiently.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Set aside merchandise for on-hold reservations.
Education
High School Diploma -
ST FRANCIS XAVIER HAMILTON
NEWCASTLE NSWCertificate - Performing Arts
BRENT STREET PERFORMING ARTS
Sydney NSWSkills
- Excellent planner and coordinator
- Task coordination and prioritisation
- Company quality standards
- Open and clear communicator
- Billing
- Confidential and discreet
- Email and telephone decorum
- Teamwork and contribution
- Companionship and emotional support
- Health and safety compliance
- Excellent verbal and written communication skills
- Mentoring and coaching
- Clear and concise
- Pricing and costing
- Hand-eye coordination
- Processing payments
- Cash register operation
- Opening and closing procedures
- Stock management
- Retail sales
- Money handling
- Documentation and recordkeeping
- POS system operation
- Teamwork
- Sales expertise
- Customer assistance
- Dispute mediation
Timeline
Retail Sales Assistant
Decjuba
08.2021 - 04.2022
Dance and Fitness Instructor
KBOD Fitness
06.2021 - 04.2022
Personal Assistant to Assistant Directors
KAT KING MOVIE WARNER BROS
09.2020 - 02.2021
Retail Sales Assistant
Love St
08.2020 - 04.2022
Property Manager
Grayboy Entertainment
09.2017 - 06.2021
Casting and Production Co Ordinator
Grayboy Entertainment
05.2009 - Current
Retail Sales Assistant
Beach Culture
03.2001 - 05.2008
Retail Sale Assistant /Assistant Retail Store Manager
Wanted Shoe Co
01.2000 - 05.2009
High School Diploma -
ST FRANCIS XAVIER HAMILTON
Certificate - Performing Arts
BRENT STREET PERFORMING ARTS
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