Amanda Tirant
Trayning
Summary
Adept at fostering patient wellness and satisfaction, my time at Right at Home Kalgoorlie-Wheatbelt honed my skills in staff coordination and customer service. I excel in multitasking and problem-solving, significantly enhancing scheduling efficiency and stakeholder communication. My approach combines compassionate client relations with robust computer proficiency, driving continuous improvement in healthcare environments.
I am an experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
17
17
years of professional experience
Work History
Scheduler
Right at Home Kalgoorlie- Wheatbelt
11.2022 - Current
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Identified best practices within the scheduling function, sharing these insights across teams to drive continuous improvement efforts.
- Established and maintained strong working relationships with both internal and external stakeholders, facilitating open communication channels for improved collaboration.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Answering phone calls and managing requests in a timely manner
Patient Care Assistant
WA Country Health Service
05.2008 - 12.2022
- Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
- Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Enhanced patient comfort by providing compassionate and attentive care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
- Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
- Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
- Transported food trays and aided with feeding.
- Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Implemented infection control protocols effectively, reducing the spread of illness within the facility.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Personal Support Worker
Right at Home Kalgoorlie-Wheatbelt
07.2021 - 11.2022
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Implemented strategies for managing challenging behaviors in dementia patients, creating a safe environment for all involved.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Assisted with daily living activities, running errands, and household chores.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Education
Diploma - Counselling
TrainSmart Australia
Perth, WA04-2024
Certificate III - Aged Care Work
Central Regional TAFE
WA03-2009
Skills
- Computer skills
- Attention to detail
- Strong work ethic
- Customer service
- Teamwork and collaboration
- Effective multitasking
- Telephone etiquette
- Staff coordination
- Client relations
- Excellent communication
- Strong problem solver
- Documentation and recordkeeping
- Professional and mature
- Administrative support
Timeline
Scheduler
Right at Home Kalgoorlie- Wheatbelt
11.2022 - Current
Personal Support Worker
Right at Home Kalgoorlie-Wheatbelt
07.2021 - 11.2022
Patient Care Assistant
WA Country Health Service
05.2008 - 12.2022
Diploma - Counselling
TrainSmart Australia
Certificate III - Aged Care Work
Central Regional TAFE
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