Amanda Yarrow
Ardrossan,SA
Summary
Organized and dedicated person ready to transfer skills gained within hospitality and supervisor positions into an administrative position. With a proven track record of providing exceptional customer service in fast-paced environments, offering a keen attention to detail and strong organizational skills to manage tasks. An effective communicator with the ability to learn and update skills needed to become an asset to the team within an administrative role.
Overview
22
22
years of professional experience
Work History
Short Order Cook
The Coffee House
11.2023 - 06.2024
- Prepared food items according to recipe to drive quality and consistency.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
Café Assistant / Barista
Hello Sarnie
04.2023 - 11.2023
- Providing professional, efficient, and friendly customer service.
- Processing accurate high-volume order taking, approximately 10 customers every 15mins.
- Operating point of sale system, managing online product availability.
- Keeping store clean, tidy, and displayed products full and in excellent presentation,
- Delegating 4-3 staff to ensure high quality customer service.
- Heating and serving food.
- Preparing a serving espresso beverages with accuracy and speed.
Barista Shift Supervisor
Kicco Esspresso
11.2022 - 04.2023
- Providing professional, efficient, and friendly customer service.
- Operation of coffee machine preparing and serving espresso with exceptional quality and presentation at high volume.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks and timely reordering of supplies.
- Counting money and producing end of day reports and balances for Eftops and Point of sale.
- Fostered positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Barista
Cibo
11.2022 - 04.2023
- Providing professional, efficient, and friendly customer service, Operation of coffee machine with exceptional quality and presentation.
- Good communication within team to deliver customer meals/beverages.
- End of day balances and recording of money/takings.
- Maintained clean and organized workspace for optimal productivity and safety.
- Promoted welcoming atmosphere by greeting customers with friendly smile and promptly addressing their needs.
Canteen Operator
Rory’s School Lunches (Thebarton Senior College)
10.2019 - 02.2023
- Menu planning and food preparation inline with company procedures.
- Maintaining clean and organized kitchen.
- Liaising with suppliers and management via phone and in person, placing stock orders daily.
- Providing customer service to school staff and senior students.
- Counting money, balancing till and recording end of day sales.
Café Supervisor / Barista / Store Manager
Cotto
11.2018 - 10.2020
- Scheduled and received beverage and food deliveries, thoroughly checking delivery contents to verify product quantity and quality.
- Led team of baristas to deliver consistent high-quality beverages and food items to customers.
- Reduced labor costs through efficient staff scheduling while ensuring adequate coverage during peak hours.
- Fostered positive work culture by providing ongoing support, feedback, and recognition for staff achievements.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Monitored food preparation, production, and plating for quality control.
Café Assistant / Barista
I’m Roasted
10.2019 - 05.2020
- Head Barista, Preparing and serving coffee at a high volume.
- Providing customer service.
- Food preparation.
- General cleaning.
Café Supervisor / Barista
Zitto
11.2016 - 11.2018
- Overseeing of all café operations and staff while on shift.
- Placing orders with suppliers via phone and online.
- Good effective communication within team.
- Ensuring high quality customer service.
- End of day balances and counting of money/takings.
- Daily banking and changing of money in tills.
- Staff training, monitoring and development.
Manager
Bean Buffs
06.2016 - 11.2016
- Management of kitchen duties and procedures.
- Food prep and stock ordering.
- Coffee making.
- Maintaining effective store operations.
- Staff management, rostering and training.
Supervisor
Husdon Coffee
11.2015 - 06.2016
- Placing and receiving orders, stock control and maintenance.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Staff delegation and effective communication.
- Providing a welcoming and positive environment for customers.
- Coffee making and food preparation.
- Adhering to checklists and procedures for effective store operation.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Café Owner
The Stump Jump Café
05.2013 - 06.2015
- Successful concept and operation, bringing the café culture to the town.
- Set up of entire business from scratch; sourcing, engaging and working with suppliers.
- Sourcing and securing equipment.
- liaising with council to ensure I meet regulatory guidelines.
- Employing and training all staff with little to no café/barista experience.
- Planning, testing and implementing menu. For cafe and Pizza Bar that later opened.
- Developing checklists and operation procedures.
- Daily banking and balancing tills.
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Mentored and trained employees to improve performance and encourage professional growth.
- Fostered a welcoming atmosphere by maintaining a clean, organized, and visually appealing cafe environment.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Streamlined operations for efficiency through effective staff training and scheduling.
Barista / Sandwich Maker
Unruly Tabouly
10.2012 - 04.2013
- Coffee making
- Customer service.
- Sandwich making.
- Counting money, balancing tills and eftpos.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
Barista / Coffee Trainer / Supervisor
Bryces Bakery
09.2011 - 10.2012
- Supervisor / Barista
Supervisor / Barista
BTS Café
01.2008 - 02.2010
Cafe Manager
Taza Bakehouse Cafe
01.2006 - 01.2008
- Responsible for entire store operations.
- Effective communication within team.
- Implementing and ensuring staff adhere to checklists and procedures.
- Data entry on excel spreadsheets to track spending.
- Rostering to a budget.
- Daily baking, counting, and balancing tills and changing money.
- Conflict management with staff, Hiring and dismissal of staff.
- Working with owner in assisting with development of procedures and checklists.
- Liaising with customers to provide and meet their catering needs.
- Ordering stock and keeping good relationships with suppliers reps.
Bar Manager
Café Boungiorno
01.2002 - 01.2006
Education
Quality Training Company
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Excellent Communication
- Organization and Time Management
References
- Narelle Crispin. Canteen Manger, Rory's School Lunches. ncrispin74@gmail.com. 0439 892 254.
- Shane Smith. Operations Manager, Rory's School Lunches. shane@rorys.com.au. 0411 030 088.
- Sib Jay. Cafe Manager, Cibo. 0400 824 955.
Timeline
Short Order Cook
The Coffee House
11.2023 - 06.2024
Café Assistant / Barista
Hello Sarnie
04.2023 - 11.2023
Barista Shift Supervisor
Kicco Esspresso
11.2022 - 04.2023
Barista
Cibo
11.2022 - 04.2023
Canteen Operator
Rory’s School Lunches (Thebarton Senior College)
10.2019 - 02.2023
Café Assistant / Barista
I’m Roasted
10.2019 - 05.2020
Café Supervisor / Barista / Store Manager
Cotto
11.2018 - 10.2020
Café Supervisor / Barista
Zitto
11.2016 - 11.2018
Manager
Bean Buffs
06.2016 - 11.2016
Supervisor
Husdon Coffee
11.2015 - 06.2016
Café Owner
The Stump Jump Café
05.2013 - 06.2015
Barista / Sandwich Maker
Unruly Tabouly
10.2012 - 04.2013
Barista / Coffee Trainer / Supervisor
Bryces Bakery
09.2011 - 10.2012
Supervisor / Barista
BTS Café
01.2008 - 02.2010
Cafe Manager
Taza Bakehouse Cafe
01.2006 - 01.2008
Bar Manager
Café Boungiorno
01.2002 - 01.2006
Quality Training Company
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