Amanda Yates

• Responsible for forecasting and planning the scheduled maintenance for a fleet of 26 aircraft
• Collaboration with the control centre to ensure our operational requirements are met while maintaining scheduled maintenance targets
• Creation of work orders by ensuring minimising downtime of the assets and maximum efficiency for the engineering team
• Fill in for Maintenance Program Manager and Technical Records Officer in times of absence

• Responsible for the integrity of the flight hours via processing of the paper tech logs and later auditing of flights in eTechlog.
• Responsible for the building of engines and other components within the maintenance software
• Responsible for the acquittal of the maintenance tasks and fitting of components within the maintenance software.
• Responsible for the integrity of the engine and propeller log books
• Writing of policies and procedures and other adhoc assistance for the HAMMC

• Eagle Copters purchased Heliwork QLD in September 2019. My first project was to transition Heliwork QLD to Eagle Copters. This was a top to bottom project and included everything from transitioning our full stores inventory to Eagle Copters, transitioning 26 full time staff to a new payroll system to ordering new uniforms.
• Third party maintenance planning for 17 helicopters
• Customer service, including quoting and invoicing
• Maintaining the technical records for various helicopters, creating log book entries, completing work packs and ensuring all CASA requirements are met
• General Administration duties including reception, PA to the Engineering team, Project Manager and Sales team
• Relief in other departments – Stores and Logistics, Finance and Project Management

• My original contract was in the dual role of Purchasing Manager + Airworthiness Officer. A few months in our Office Manager was let go and took on her duties. This required an enormous amount of time management.

Full Office Management

• Accounts payable and receivable
• Quoting and invoicing
• Payroll & entitlements + one touch payroll, BAS preparation and lodgement, banking reconciliations

Purchasing and Inventory Management

• Sourced vendors, built relationships, and negotiated prices.
• Purchased new products and oversaw inventory stocking and availability.
• Managed supplier relationships to ensure timely delivery of products and services.
• Ensured strict adherence to CASA regulations for GRN and ARC management
• Logistics for AOG critical freight for Heliwork and Babcock Mission Critical Services fleet
• Developing procedures for the streamlining of inventory management on time critical projects

Technical Records duties

• Maintaining technical records for 17 aircraft including maintenance planning, creating work packs and log book entries
• Project Management Administration for the Chief Engineer

• My role at Diamond Louvers was essentially small business support. I was Office Manager and Internals sales, along with PA duties to the Director. I was required to supervise 4 warehouse staff on a regular basis.

Full Office Management

• Accounts payable and receivable
• Payroll & entitlements, BAS preparation and lodgement, banking reconciliations

Purchasing and Production Planning Management

• Purchased new products and oversaw inventory stocking and availability.
• Managed supplier relationships to ensure timely delivery of products and services.
• Developing procedures and a production planning stratgey for the streamlining of inventory management

Internal Sales

• Quoting all phone and email enquires
• Invoicing all completed work

• I was employed as the Office Manager and PA to Director and Lead Draftsman. I also handled internal sales for four months until we hired a full time Sales Rep.
• Personal Assistant to Director / Lead Draftsman
• Office Management and Payroll for 10 staff
• Marketing, Outbound sales calls

• This was a newly created position to support the sales team in dealing with existing customers while they focused on new business
• Outbound cold calling to existing customers to get new product lines into their stores
• Assistance in creating new sales incentives and strategies
• Inbound sales calls – Offering product information and upselling
• General office administration

• I was employed to be the sole administrator for two businesses operating at the same location. I handled internal sales and warehousing for one of those businesses.
• Full Office Management for two companies– Payroll, accounts, invoicing, BAS prep, reconciliations etc
• Job allocation for the manufacturing team
• Full function Warehouse Management for one company – Purchasing, inventory management, pack and dispatch, logistics