AMANDA ANNE SITHAN

Accomplished Lead Flight Attendant with over 23 years of experience in the international commercial airline industry. Energetic, charismatic and multilingual with dynamic customer service skills. Knowledgeable and polished with excellent interpersonal management. Highly skilled in emergency response and calm under pressure. Dedicated to exceptional customer service.

Well-versed in team building and training of junior members. A proactive and resourceful leader with a clear and direct style. Poised, personable, and dedicated to a team-driven environment. Self-motivated with a strong sense of personal responsibility. Friendly, outgoing with excellent prioritisation and decision-making abilities.

Qualified working in Australia as a Client Service Agent with Printforce Australia relating with real estate marketing in client services. Skilled in resolving customer inquiries and marketing products. Known for fostering team collaboration and consistently achieving results. Adaptable to changing needs while ensuring client satisfaction. Expertise includes conflict resolution, multitasking, and maintaining positive client experience.

Certified Zumba Instructor

MS.ANNE OGILVE 

HEAD OF DESIGN DEPARTMENT in PRINTFORCE 

0417 655 272

aogilvie@printforce.com.au

(From 2015 - Current)

Ms Ogilvie is an accomplished marketing design professional with a strong focus on real estate communications for the past 10 years. As Head of the Design Department, she has lead the development and execution of creative design strategies for impactful marketing campaigns for the real estate market. Skilled in overseeing the whole of graphic and client service marketing team as a whole to ensuring product designs are fullfilled based on branding guidelines. 

MS.KAREN CHAN

SENIOR GRAPHIC DESIGNER in PRINTFORCE 

0452 642 269

kchan@printforce.com.au

(From 2018 - Current)

Ms Chan is a marketing design professional specialising in real estate market communications. Spearhead end-to-end design and layout initiatives for comprehensive marketing campaigns. Demonstrated expertise in managing contract publishing projects, including annual reports, corporate signage, stationery, brochures, and business cards. Works closely with client service agents to coordinate and to ensure precise fulfillment of deliverables. 

MR.AZMAN OSMAN 

INFLIGHT AUDITOR in SINGAPORE AIRLINES

+65 90907901

Marn0612@gmail.com

(From 2005 - Current)

Mr.Osman is an Inflight Auditor responsible for reviewing all Inflight transactions to ensure the employees comply with company policies and procedures. Inflight auditors ensure that all inflight services meet the airline’s high standards with attention to detail and the ability to work closely, using analytical skills, with cabin crew members to maintain high customer satisfaction and safety levels. 

MS.NORLEENA RASHID

INFLIGHT MANAGER in SINGAPORE AIRLINES

+65 81335872

norleena_abdrashid@singaporeair.com.sg

(From 2005 - Current)

Ms. Rashid's broad job scope includes managing cabin crew members, handling customer complaints, and making strategic decisions to improve the overall customer experience. An inflight manager will be able to work closely with other departments, including ground operations and maintenance, to ensure that flights depart and arrive on time and without issue.