PROFESSIONAL SKILLS AND PERSONAL ATTRIBUTES High degree of attention to detail. Proactive in building strong rapport with clients/patients and families in the provision of nursing care. Demonstrated ability to sustain professional relationships within multi-disciplinary team and strive for shared goal. Optimization of self-management skills. Consistently driven to work with high level of ethical and moral integrity. Proven ability to add value to the health care team through commitment of evidence-based practice and commitment to ongoing education. Commitment to provide high quality clinical outcomes for clients and organisation. Demonstrated leadership skills with particular interest in providing organisational support and education. Outcome driven in professional and personal capacity. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
23
23
years of professional experience
Work History
Diploma of Human Resources
01.2007 - 01.2009
01.2004 - 01.2009
Registered Nurse
Sunshine Coast Day Surgery, OperatingTheatre
01.2017 - 12.2021
Accomplished and dedicated anaesthetic and post-anaesthetic care nurse.
Proficient in all aspects of pre and post anaesthetic care unit.
Compliance with policy and legislation in accordance with organisational and national standards.
Specific interest in precepting and educating nursing students; graduate nurses and new staff within perioperative department.
Ongoing evaluation of clinical services in reflection of duties.
Collaborated with multi-disciplinary team to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Implemented medication and IV administration, catheter insertion and airway management.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to facilitate patient care plans.
Updated patient charts with data such as medications to keep records current and support accurate treatments, in accordance with national standards.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Monitored patient reactions to drugs and carefully documented findings.
Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
Organized and managed care of patients undergoing various therapies and procedures.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Registered Nurse
Noosa Hospital Ramsay Health
01.2012 - 01.2017
Accomplished and dedicated anaesthetic and post-anaesthetic care nurse
Proficient in all requirements of patient centered nursing care specific to the perioperative environment
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Provided direct patient care, stabilized patients and determined next course of action.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Implemented medication and IV administration, catheter insertion and airway management.
Administered medications and treatment to patients and monitored responses while working with healthcare teams to implement care plans.
Collected blood, tissue and other laboratory specimens and prepared for lab testing.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Monitored patient condition by interpreting and tracking ECG readings, identifying irregular patient readings and updating team members on changes in stability or acuity.
Monitored patient reactions to drugs and carefully documented findings.
Organized and managed care of patients undergoing various therapies and procedures.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
Participated in a variety of ongoing education activities in order to deliver patient care in line with the core values of Noosa Hospital and Ramsay Health Care
Consistently meet and exceed personal and professional expectations as proven in performance reviews.
Registered Nurse
St Vincent’s Private Hospital, Surgical Services
01.2011 - 01.2012
Achieved and accelerated all aspects of nursing graduate year within Surgical Services.
Demonstrated commitment to the role of Scrub and Scout Nurse, within urology; gynaecology; neurology, orthopaedic and general surgery specialties through seeking out of new learning activities, attending educational hospital in-services and debriefing with patient care team.
Practiced with full team commitment within a diverse range of surgical specialties as a dedicated and passionate anaesthetic nurse.
Conducted graduate nurse survey regarding education delivery systems and learning outcome gaps of Surgical Services graduate year and further developed a surgical instrument handbook outlining and illustrating specifications and uses of instruments with positive effect.
Collaborated with multi-disciplinary team to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
Coordinated nursing care to be carried out according to facility guidelines and regulations.
Collected, labeled and transported specimens and delivered to lab for testing.
Observed surgeon's body language, movements and demeanor during operations to anticipate needs.
Verified patient information to make multi-disciplinary team aware of relevant health factors.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Administered medications via oral, IV and intramuscular injections and monitored responses.
Advocated for and strived to protect health, safety and rights of patient.
Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Monitored patient reactions after administering medications and IV therapies.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Evaluated patient histories, complaints and current symptoms.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Bachelor of Nursing
01.2009 - 01.2010
Sales Consultant
Country Road PTY LTD
01.2001 - 01.2004
Performed sales and visual merchandising tasks as a member of a professional, diverse and well-integrated sales team within a consistently high achieving Country Road store.
Conducted regular analysis of visual merchandising effects on sales and worked alongside visual merchandising team to create optimal effects of store props and store layout to maintain client interest in our product.
Built mutually respectful and professional relationships with colleagues and clientele.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Maximized customer retention by resolving issues quickly.
Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Completed orders and organized product deliveries to meet customer timetables.
Maintained organized, presentable merchandise to drive continuous sales.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Sales Manager
Sportscraft/David Lawrence
01.1999 - 01.2000
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Responded to telephone and in-person requests for information.
Followed up with existing customers to provide additional support and address concerns.
Provided sales and customer service assistance to walk-in traffic
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Employee Relations Manager at Department of Natural Resources Human Resources ProgramEmployee Relations Manager at Department of Natural Resources Human Resources Program
Assistant Director, GS-201-14 at Department of Justice (DOJ), Environment and Natural Resources Division (ENRD), Executive Office of Human ResourcesAssistant Director, GS-201-14 at Department of Justice (DOJ), Environment and Natural Resources Division (ENRD), Executive Office of Human Resources