Amanda Mariam Mohammed
Summary
Proven track record in enhancing customer satisfaction and streamlining operations across various roles, from Caregiver to Retail Cashier. At my previous position, I leveraged strong ethics and problem-solving skills to improve service efficiency and support team members, demonstrating dependable multitasking abilities and a compassionate approach to customer and client interactions. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
3
3
years of professional experience
Work History
Caregiver
Maddington, WA
05.2024 - 12.2026
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Restaurant Worker
Maddington, WA
02.2024 - 04.2026
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
- Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
- Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
Retail Worker
Maddington, WA
05.2024 - 03.2026
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Helped customers complete purchases, locate items, and join reward programs.
Restaurant Cashier
Maddington, WA
05.2024 - 02.2026
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Increased repeat business through friendly interactions and prompt resolution of customer inquiries.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
Retail Cashier
Maddington, WA
05.2024 - 01.2026
- Helped customers complete purchases, locate items, and join reward programs.
- Provided excellent service through active listening skills, addressing customers'' needs effectively .
- Maintained a clean and organized workspace, promoting a positive shopping experience for customers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Assisted customers by answering questions and fulfilling requests.
- Streamlined checkout process for faster transactions, resulting in shorter wait times for customers.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
Intern
Maddington, WA
01.2024 - 01.2026
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
Education
No Degree -
Yule Brook College
Maddington, WASkills
- Respectful and Compassionate
- Time Management
- Elderly Care
- Problem-Solving
- Dependable and Responsible
- Multitasking and Organization
- Personal Hygiene Assistance
- Housekeeping
- Strong Ethics
- Meal Preparation
- Housekeeping tasks
- Verbal and written communication skills
Languages
English
Limited Working
Timeline
Caregiver
05.2024 - 12.2026
Retail Worker
05.2024 - 03.2026
Restaurant Cashier
05.2024 - 02.2026
Retail Cashier
05.2024 - 01.2026
Restaurant Worker
02.2024 - 04.2026
Intern
01.2024 - 01.2026
No Degree -
Yule Brook College