AMANDEEP KAUR
Melbourne,VIC
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Organized Administrative Assistant known for productivity and efficient task completion. Specialize in time management, data entry, and customer service skills. Excel at communication, problem-solving, and adaptability, ensuring smooth office operations and positive stakeholder interactions. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
bupa
Melbourne, VIC
05.2021 - Current
- Conducted research on various topics as requested by management.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Managed database systems containing customer contact information.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
- Composed, edited and typed complex memos and reports with job-related software.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Responded to customer issues to provide immediate resolution and improve retention.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Greeted visitors and provided general information about the company.
Customer Service Representative
Laurimar Fruit Basket
Doreen
10.2018 - 07.2019
- Monitor and improve the overall performance of their operation including cash and receipting of daily transactions
- Design involves determining the physical form, shape and composition of products, services and processes
Sandwich Artist
Subway Restaurant
Malvern
02.2018 - 08.2018
- Demonstrating a complete understanding of menu items & explaining them to customers accurately
- Exhibiting a cheerful & helpful manner while greeting customers and preparing their orders
- Understanding and adhering to proper food handling, safety and sanitation standards during food preparation, service & clean up
- Performing paperwork duties and assisting with product orders and inventory as needed
Education
Post-Graduate Certificate - Cyber Security
RMIT City Campus
Melbourne, VIC12-2024
Master of Science - Information Technology
Lovely Professional University
India01-2015
Bachelor of Science - Information Technology
Punjab Technical University
India01-2013
Skills
- Flexible
- Team-oriented
- Excellent communication skills
- Customer service
- Time management
- Ability to plan and prioritize
- Ability to handle multiple tasks simultaneously
- Scheduling
- Reception oversight
- Public key infrastructure
- Data analysis
- Incident response
- Problem-solving
- Business continuity
- Cryptography knowledge
- Security policy development
- Firewall configuration
- Threat hunting
- Data protection strategies
- Information security policies
- Network security
- Data encryption
- Identity and Access management
- Cyber threat analysis
- Risk assessment
Hobbies and Interests
- Google searching
- Travelling
- Listening to music
- Physical activities (dancing, jogging)
Australia citizen
full working rights
References
References available upon request.
Timeline
Administrative Assistant
bupa
05.2021 - Current
Customer Service Representative
Laurimar Fruit Basket
10.2018 - 07.2019
Sandwich Artist
Subway Restaurant
02.2018 - 08.2018
Post-Graduate Certificate - Cyber Security
RMIT City Campus
Master of Science - Information Technology
Lovely Professional University
Bachelor of Science - Information Technology
Punjab Technical University
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