AMANDEEP KAUR
Cloverdale,Australia
Summary
Detail-oriented and proactive Administrative Professional with experience supporting telecom and NBN projects through efficient documentation, onboarding, and compliance management. Skilled in coordinating with cross-functional teams, maintaining accurate records, and streamlining administrative processes to improve operational efficiency. Proficient in MS Office and confident in handling confidential data, report generation, and workforce coordination. Known for strong organizational and communication skills, with a background in IT and network administration as an added asset. Currently seeking to contribute to a dynamic team environment in a fast-paced administrative role.
Overview
8
8
years of professional experience
Work History
Service Desk Administrator(Casual)
Value Electrical & Air-Conditioning Services
05.2023 - 09.2024
- Provided comprehensive administrative support for NBN-related projects, including reviewing artifacts such as cable hauling, pit installations, and RRP documentation.
- Coordinated with field teams and contractors to ensure compliance with company and NBN regulatory standards.
- Managed onboarding for 30+ new employees, ensuring completion of mandatory inductions and training.
- Maintained and reconciled workforce training and certification records to improve project readiness and compliance.
- Assisted in processing, organizing, and archiving confidential documentation.
- Supported day-to-day administrative operations, including document handling, report preparation, and data entry.
Network Administrator
Smart Solutions IT
01.2017 - 06.2022
- Set up and fixed Wi-Fi and internet issues.
- Helped employees when they had computer or network problems.
- Made sure the network was fast and working properly.
- Kept company data safe with security measures.
- Created and managed user accounts and passwords.
- Installed and updated software and security patches.
- Backed up important files and data regularly.
- Wrote down important network setup details for future use.
Education
Masters of Business Analytics - IT
Kaplan Business School
03.2025
BCA - IT
Punjabi University
06-2015
Post Graduate Diploma of Computer Application - IT
Punjabi University
06-2016
Skills
- Active Directory (AD)
- Office 365 (O365)
- Two-Factor Authentication (2FA)
- SERVICENOW
- Zendesk
- Salesforce
- System Upgrades
- CRM
- Microsoft Dynamics
- Troubleshooting
- Excellent Verbal and Written Communication
- Technical Documentation
- Team Collaboration
- Leadership
- Data Analysis
- Problem Solving
- Attention to Detail
- Customer Service
- Business Analytics
- Training and Development
- Software installation
- Customer service
- Problem-solving
- Microsoft windows and office
Languages
English (Level C1)
Hindi
Punjabi
Timeline
Service Desk Administrator(Casual)
Value Electrical & Air-Conditioning Services
05.2023 - 09.2024
Network Administrator
Smart Solutions IT
01.2017 - 06.2022
Masters of Business Analytics - IT
Kaplan Business School
BCA - IT
Punjabi University
Post Graduate Diploma of Computer Application - IT
Punjabi University
Personal Details
Current Address: 12/273 Fulham St Cloverdale, WA 6105.
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