AMANDEEP KAUR
Cloverdale,Australia
Summary
Dedicated and detail-oriented IT professional with over 6 years of combined experience in network administration and administrative support. Skilled in coordinating with contractors and field teams, managing documentation, updating project records, and supporting training activities. Strong background in troubleshooting network issues, maintaining IT systems, and ensuring data security. Proficient in Google Workspace, IT asset management, and reporting. Known for being reliable, organized, and a quick learner with a strong focus on accuracy and teamwork.
Overview
8
8
years of professional experience
Work History
ADMIN SUPPORT(IT)
Value Electrical & Air-Conditioning Services
Perth, Australia
05.2023 - 09.2024
- Liaised with contractors and field teams to ensure mobilization requirements and safety standards were met.
- Regularly updated project registers and records using Google Sheets to keep all information accurate.
- Assisted with raising purchase requests, checking and recording goods and services received.
- Helped coordinate meetings, including preparing agendas and required documents.
- Updated and managed documentation by working with different teams and stakeholders.
- Supported onboarding and training of new staff, including tracking inductions and training progress.
- Maintained equipment stock reports and helped forecast needs, including checking warranties.
- Assisted with keeping asset records updated, including hardware, software, and contracts.
- Prepared and submitted reports and documents after checking for accuracy and quality.
CASHIER – Retail Trade Industry
Metro Petroleum
Belmont, New South Wales
11.2022 - 03.2023
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of cashier area and surrounding displays.
- Assisted customers with product inquiries and provided information on promotions.
- Managed cash drawer by balancing receipts and conducting end-of-shift audits.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on procedures, systems, and customer service standards.
- Handled customer complaints effectively, ensuring a positive shopping experience.
- Monitored inventory levels at the register and reported discrepancies to management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
NETWORK ADMINISTRATOR
Smart Solutions IT
Punjab, India
01.2017 - 06.2022
- Set up and fixed Wi-Fi and internet issues.
- Helped employees when they had computer or network problems.
- Made sure the network was fast and working properly.
- Kept company data safe with security measures.
- Created and managed user accounts and passwords.
- Installed and updated software and security patches.
- Backed up important files and data regularly.
- Wrote down important network setup details for future use.
Education
Masters of Business Analytics - IT
Kaplan Business School
03.2025
Post Graduate Diploma of Computer Application - IT
Punjabi University
06.2016
BCA - IT
Punjabi University
06.2015
Skills
- Active Directory (AD)
- Office 365 (O365)
- SERVICENOW
- Salesforce
- System Upgrades
- Team Collaboration
- Data Analysis
- Attention to Detail
- Customer Service
- Training and Development
- Software installation
- Microsoft office
- Administration
- SAP cloud
- Share Point
References
Available upon Request.
Languages
- English, Level C1
- Hindi, Fluent
- Punjabi, Fluent
Timeline
ADMIN SUPPORT(IT)
Value Electrical & Air-Conditioning Services
05.2023 - 09.2024
CASHIER – Retail Trade Industry
Metro Petroleum
11.2022 - 03.2023
NETWORK ADMINISTRATOR
Smart Solutions IT
01.2017 - 06.2022
Masters of Business Analytics - IT
Kaplan Business School
Post Graduate Diploma of Computer Application - IT
Punjabi University
BCA - IT
Punjabi University
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